Business Systems Analyst - Gallagher

At Risk Placement Services, we're more than just a team – we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for our clients. Unleash your potential and join our spirited team, where you'll have the freedom to explore and the support to grow.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are seeking a highly skilled and experienced Systems Analyst to join our dynamic team. The Systems Analyst will be responsible for analyzing complex business requirements, designing and implementing efficient and effective systems solutions, and providing application usage guidance and support to the development team. The ideal candidate will have lead system instructions with business users insurance preferably MGA background.

• Analyze complex business requirements and translate them into system requirements or design documents.
• Develop job aids or manuals for end users.
• Conduct thorough testing and quality assurance to ensure the accuracy and reliability of systems solutions.
• Collaborate with cross-functional teams to identify and resolve application issues and ensure seamless integration of solutions.
• Participate in project planning and estimation and provide regular status updates to project stakeholders.
• Conduct training sessions and knowledge transfer to end-users and support teams, specifically on Vertafore AIM and ImageRight.
• Be responsible for maintaining core master data and accounting setup for Vertafore AIM.
• Be responsible to resolve issues related to application raised by the end users via our ticketing systems.

Required:

• Typically requires a University Degree and minimum 3 years of prior relevant experience, or equivalent experience.

• Great customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills.
• Strong attention to detail.
• Ability to analyze and resolve basic computer and system problems.
• Ability to communicate technical guidance and instructions to non technical business user on the use of the application systems.
• Working knowledge of software development methodologies.
• Experience with Microsoft office tools.
• Excellent analytical and problem-solving skills, with the ability to quickly understand complex business requirements and translate them into technical solutions.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

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On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.