Business Systems Analyst - NetSuite Order to Cash - Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

The Business Systems team makes systems/processes more efficient, reduces manual, low-value work, and enables the company to run better, make better choices, and ultimately be more profitable. Our company is unique in that we are a truly hybrid hardware and SaaS business. This creates new challenges in both Order-to-Cash and financial processes. We are seeking a creative, intellectually curious individual to collaborate and solve for these complex needs.

As a Business Systems Analyst, you will support the vision for Samsara’s Finance and ERP (NetSuite) systems. You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects. We are a high-performing team where everyone pitches in. You will roll your sleeves up and help with support particularly during month/quarter end also spending time on internal testing to ensure release quality.

The ideal candidate will have a background and hands-on experience in areas, such as Quote-to-Cash, Record-to-Report, and custom solution design experience with a solid problem-solving mindset, excellent interpersonal communications, diligent time management skills, team-oriented, and a strong work ethic. NetSuite and professional certifications are a plus! This role will collaborate with developers, engineers, and other BSAs within Samsara on strategic projects.

This role is open to candidates residing in Canada, Mexico, and the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.

• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.

• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Identify and collaborate effectively with key ICs and leaders across Finance, IT, Sales, Supply Chain, Operations, FPA, and more to solve key business challenges through implementing best practice solutions which can include process change, configuration, and/or customization 

• Perform complex business and systems analysis work to provide forward-thinking, long-term technical solutions. Understands business processes and solutions agnostic of specific systems and can document and articulate outcomes to both IT and business users as needed

• Participate in cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects.  Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed)

• Assist with design and system configuration within NetSuite, and other key financial systems

• Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify opportunities that will streamline workflows and processes within accounting

• Draw from your experience to recommend changes in development, maintenance, and system standards that improve the team and our users’ experience while delivering long-term scalability

• Assist in the ongoing administration of NetSuite and other finance systems as part of a team effort -- create/ modify user roles and permissions, item configuration, workflows, custom fields, custom records, dashboards, advanced templates, multibook entities, searches, reporting changes, related administration duties, etc.

• Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents, and provide day-to-day administration of the critical business systems that drive our global finance operations

• Support for key month/quarter-end close processes (on call)

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Bachelors degree or equivalent work experience 

• 3+ years of relevant experience with the Netsuite platform

• Experience with supporting integrations between Netsuite and other business systems (for example Salesforce, Concur, Adaptive, HRIS systems, Tax systems, Zuora, etc.)

• Understanding of key financial business processes (Emphasis on Quote-to-Cash and Record-to-Report, additional modules are a plus!)

An ideal candidate also has:

• Netsuite ERP certifications and/or CPA

• Experience working with systems that handle sensitive data and with SOX controls and change management processes

• Experience with subscription business models, and recurring billing systems

• Proficient in accounting, from T accounts to double entry bookkeeping to multi-entity multi-currency consolidation and beyond

• Experience with integration tools (e.g. MuleSoft)

• Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership of a task as delegating it

• Prior knowledge and experience working in sprints and following Agile methodology

• Able to handle ambiguity and work effectively in a fast-paced and fluid environment for a mid to enterprise-sized organization

• Proficient knowledge of SQL able to create and review intermediate to complex queries

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$77,648—$130,500 USD