Business Systems Analyst - Mid - TalentBurst

Technical Business Analyst – Hybrid (San Diego or San Mateo)

You'll be instrumental in the successful delivery of the global Joiner/Mover/Leaver (JML)
project across AM, EU, and APAC regions for Enterprise and Studios. This role requires
technical expertise, process analysis, and collaboration with various teams to improve
JML processes, compliance, efficiency, and employee experience.

Key Responsibilities
Requirement Gathering and Analysis:

Collaborate with global and regional partners to collect and detail business requirements for JML processes.

Analyze current-state processes and identify gaps, inefficiencies, or compliance risks.

Translate business needs into clear technical requirements for IT teams.
Process Design and Improvement:

Design future-state JML processes with a focus on automation, scalability, and
user experience alongside Enterprise Architecture and Domain Experts.

Develop and refine workflows, ensuring alignment with global standards and
regional nuances.

Key Deliverables
Requirement Documentation:

Detailed business and technical requirement documents.
Process Maps and Workflows:

Current-state and future-state process diagrams with clear gap analysis.
Solution Specifications:

Functional and non-functional requirements for technical solutions, including
integration points.
Testing and Validation:

Test plans, test cases, and results from user acceptance testing (UAT) working
alongside the Product Managers/Technical Teams.

Desirable Skills

Good communication and facilitation skills, especially in a matrix organization.

Good social skills with the ability to work well with people at all levels.

Excellent verbal and written English communication skills, adapting language and
scope for different target countries (e.g., Europe, Japan, America).

Deep technical writing and documentation skills.

8-10 years of business analysis experience.

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