Business Systems Analyst - Randstad USA

job summary:

Our client is a leading design-build solution provider with innovative and customized solutions for core business functions such as finance, human resources, operations, and business development. They leverage the power of Microsoft technologies to create solutions that are scalable, secure, and user-friendly. They are looking for a Business Systems Analyst who will work closely with the Director of IS Solutions and their business partners to define, design, test, and support the solutions that they deliver.

Qualifications:

• BS/BA degree in Business, Information Technology, or related field

• Knowledge of BPMN is helpful

• Experience with requirements gathering for technical solutions, requirements analysis, or business process re-engineering

• 2+ years of business or consulting experience in business analysis, system analysis, process improvement/re-engineering, or related experience

• Experience with core business applications (ERP) and Microsoft technologies such as Power Platform, Dynamics and Fabric

• Excellent verbal and written communication skills as well as facilitation and collaboration skills

• Good negotiation, problem-solving, and organizational skills

• Some travel may be required as needed to support initiatives

 
location: Jacksonville, Florida
job type: Permanent
salary: $85,000 - 100,000 per year
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:

• Explore, identify, and document business requirements, focusing on understanding and prioritizing business dependencies and exposing root causes

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs

• Develop functional requirements based on the gathered business requirements and participate in technical design to ensure requirements are met

• Perform testing and facilitate user-acceptance testing of applications, develop training materials and assist with training business application champions

• Evaluate application software packages for alignment with business needs and recognize and articulate business and technical decision trade-offs

• Facilitate, capture, and design sessions with business teams and/or conduct interview-style meetings with subject matter experts to validate and document policy, inputs, outputs, activities, exceptions, and workflows

• Lead gap analysis, business process re-engineering, requirements gathering, and problem-solving activities to meet the business needs

• Work with business partners to identify opportunities to improve productivity or efficiency in business processes and define requirements with the business to create solutions to achieve those improvements

• Assist with resolution of application problems that can be solved through system administration and/or system configuration such as creation and enhancement of reports or dashboards

• Participate in planning and prioritizing of system maintenance

• Maintain proficient knowledge and adhere to project management and software delivery methodologies

• Serve as subject matter expert on projects and related applications

• Participate in key IT projects and serve as project manager as assigned

• Ensure required project documentation is current and accurate

• Successfully engage in multiple initiatives simultaneously

• Proactively communicate and collaborate with key stakeholders

 
qualifications:

• Experience level: Experienced
• Minimum 4 years of experience
• Education: Bachelors (required)

 
skills:

Business Analysis (4 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.