Business Systems Analyst II - Cable One Inc.

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

Drives business productivity, efficiency and operations through innovation and project execution. Evaluates business processes, anticipates requirements, uncovers areas for improvement and works with cross-functional teams / process owners to develop and implement solutions. Leads and/or supports ongoing reviews of business systems and processes and development of optimization strategies. Performs requirements analysis and facilitates or conducts meetings to share ideas, findings and recommendations.

What you will do to contribute to the company's success

• Provides Business Systems Analysis support for larger / more complex areas of the business.
• Leads discussions and requirements gathering with business and technology partners to elicit, define and understand key process-related challenges and priorities.
• Reviews and refines business requirements and use cases to ensure they are clear, concise and traceable.
• Performs process and method analysis, helping define potential enhancements and performance / productivity solutions.
• Contributes to solution project development, helping identify impacted stakeholders, document assumptions and assess the impact of systems changes to users and to internal and external clients.
• Identifies potential risks and pitfalls, articulating possible resolution strategies.
• Conducts system requirement reviews with project stakeholders.
• Works with technical colleagues to ensure close alignment and collaboration throughout design, development and implementation processes.
• Develops and provides status reports for project progress, issues, dependencies and risks.
• Anticipates future requirements to ensure successful outcomes.
• Safeguards and protects business and user needs by verifying functionality, accuracy and completeness against the original requirements.
• Minimizes risk by ensuring requirements are being met before investing further in system development.

Qualifications

• 3+ years' experience
• Proficient with Microsoft Office, Teams, and Azure DevOps / TFS.
• Agile / Scrum experience required.
• SQL Query and Database knowledge preferred.

Core Competencies

• Committed: Values each and every customer, while working hard to keep their business and support our communities.
• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

• Medical, dental, and vision plans - start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection

Additional Perks

• Tuition reimbursement (up to $5,250 on 1st year)
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment
• FREE Cable One services for associates who live in a serviceable area
• Up to $75/mo. Stipend
• Remote Access to select premium channels

We're an Award-Winning Organization!

• Forbes' "America's Best Midsized Employers" 2021-2023

Our Commitment

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Pre-hire Processes

Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

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