Business Systems Analysis Professional II - Humana
Nashville, TN
About the Job
Become a part of our caring community and help us put health first
The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Business Systems Analysis Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Business Systems Analysis Professional II formulates and defines systems and objectives based on user needs and a good understanding of applicable business systems and industry requirements. This individual devises or modifies systems and processes to solve complex problems considering computer equipment limitations, operating time, and form of desired results. This individual validates benefits achieved from solution implementation. This individual understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. This individual makes decisions regarding own work methods, occasionally in ambiguous situations, requires minimal direction and receives guidance where needed. This individual follows established guidelines/procedures.
Specific day-to-day work activities will include (but are not limited to):
+ Documentation of System Requirements to support Requested System Enhancements
+ Processes System Access / User Provisioning Requests
+ Performs System Research and Root Cause Analysis
+ Completes System Configuration
+ Maintains System Runbook - Create/manage the “Runbook” for Medicare, Medicare Supplement, Medicaid and Commercial and Specialty system enhancements Collaborate with Vendor and Testing Team to resolve system defects
Use your skills to make an impact
Required Qualifications
+ Undergraduate Degree
+ Minimum 2 years of technical experience with writing system requirements or processes
+ Experience in problem analysis and process
+ Experience with Microsoft office suite including Word, Excel and PowerPoint
+ Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation (reporting elements)
+ Problem solving and consultation within complex environments
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Work-At-Home Requirements
+ At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Preferred Qualifications
+ Experience with process documentation and re-engineering
+ Experience working in an Agile environment
+ Experience in systems software development or system configuration
+ Working knowledge of SharePoint
+ Knowledge of Systems Development Life Cycle
Additional Information
+ As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
+ If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$60,800 - $82,900 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-31-2025
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Business Systems Analysis Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
The Business Systems Analysis Professional II formulates and defines systems and objectives based on user needs and a good understanding of applicable business systems and industry requirements. This individual devises or modifies systems and processes to solve complex problems considering computer equipment limitations, operating time, and form of desired results. This individual validates benefits achieved from solution implementation. This individual understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. This individual makes decisions regarding own work methods, occasionally in ambiguous situations, requires minimal direction and receives guidance where needed. This individual follows established guidelines/procedures.
Specific day-to-day work activities will include (but are not limited to):
+ Documentation of System Requirements to support Requested System Enhancements
+ Processes System Access / User Provisioning Requests
+ Performs System Research and Root Cause Analysis
+ Completes System Configuration
+ Maintains System Runbook - Create/manage the “Runbook” for Medicare, Medicare Supplement, Medicaid and Commercial and Specialty system enhancements Collaborate with Vendor and Testing Team to resolve system defects
Use your skills to make an impact
Required Qualifications
+ Undergraduate Degree
+ Minimum 2 years of technical experience with writing system requirements or processes
+ Experience in problem analysis and process
+ Experience with Microsoft office suite including Word, Excel and PowerPoint
+ Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation (reporting elements)
+ Problem solving and consultation within complex environments
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Work-At-Home Requirements
+ At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Preferred Qualifications
+ Experience with process documentation and re-engineering
+ Experience working in an Agile environment
+ Experience in systems software development or system configuration
+ Working knowledge of SharePoint
+ Knowledge of Systems Development Life Cycle
Additional Information
+ As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
+ If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$60,800 - $82,900 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-31-2025
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Source : Humana