Business System Analyst - Billhighway

• Focus on personal and career development. 
• Competitive salary, benefits, and other forms of compensation  
• Fresh approaches to using familiar skill sets and areas of expertise. 
• Caring, capable leaders 
• Thriving culture powered by hybrid and remote team members. 
• Our vision: Provide powerful solutions that help our non-profit clients improve the world. 
• Our core values: Initiative, Collaboration, Reliability and Stewardship 

• Actively collaborate with product managers, customers, and cross-functional teams to understand processes, identify problems, and explore solution scenarios.
• Craft detailed requirements using techniques such as activity diagrams, low-fidelity mockups, Jira user stories, and interface specifications.
• Maintain comprehensive documentation libraries to ensure products are easily understood and documentation stays current with the latest feature updates.
• Interact closely with the development and quality teams to ensure decisions on product requirements are handled swiftly to enable teams to maintain velocity. 

• Worked for a minimum of 4 years in software business systems analysis.  
• Seek to be a product subject matter expert (SME) in every interaction with stakeholders. 
• Clearly translate business needs into product features and functions through detailed, actionable user stories that delight our customers, using tools such as Jira, Balsamiq, draw.io, Vision.  
• Collaborate closely with development and quality assurance teams to review and refine user stories, ensuring mutual understanding and facilitating effective planning and implementation throughout the delivery process.  
• Earned a bachelor’s degree in Computer Science, Information Systems Management or a related field or equivalent work experience. 

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