Business Support Specialist from A-Line Staffing Solutions
Johnston, RI
About the Job
A-Line Staffing is now hiring a Business Support Specialist I in Johnston, RI. The Business Support Specialist I will be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this position, please contact Jenise Nottage at 586-473-6098 or jnottage@alinestaffing.com
Compensation:
- The pay for this position is $24.00 per hour
- Benefits are available to full-time employees after 90 days of employment
- A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Highlights:
- This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
- The required availability for this position is Monday – Friday, 8am-5:30pm EST
Responsibilities:
- Facilitates the Treasury Implementation process and for the bank supporting requests in a fast-paced high output environment
- Maintain a positive and proactive attitude while addressing client concerns, ensuring that each interaction reflects a commitment to exceptional service and customer satisfaction.
- Collaborate with a vibrant, high-energy team where your contributions drive collective success and innovation
- Suggest customer experience improvement opportunities as you identify them.
- Demonstrate ability and willingness to drive these to completion.
- Applies and enforces risk mitigation controls
- Escalates any exceptions to leadership and other concerned parties
- Produces high quality output; completes quality management duties as assigned
- Executes additional tasks as required
Requirements:
- 5+ years relevant banking experience with an operations or customer service team
- Ability to effectively communicate with Business Partners
- Ability to plan and prioritize workload to meet critical SLAs
- Experience implementing change and process improvements
- Effectively handles multiple priorities with efficiency and accuracy
- Proficient in data entry
- Strong attention to detail
- Proficiency in Microsoft applications including advanced Outlook, Excel, Word and Power Point.
- Must be able to effectively communicate with a diverse customer base (internal and external) in a friendly and confident manner
Education:
- Required: High School Diploma
If you think this position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!