Senior Business Systems Analyst - Divert

About Divert

Divert, Inc. is an impact technology company on a mission to Protect the Value of Food™. The company creates advanced technologies and sustainable infrastructure to prevent wasted food, driving social and environmental impact.

Today, the U.S. alone generates more than 100 million tons of wasted food annually, with over 50% going to landfills or incinerators. What’s more, wasted food contributes 8% to 10% of global greenhouse gas emissions. Divert is tackling these crises head on, delivering immense progress towards eliminating wasted food through its unique solutions – from converting wasted food into renewable fuels to feeding those in need.

Divert works with the top retailers in the industry, including Ahold Delhaize, Albertsons, CVS, Kroger, Target, and others, and nearly 5,400 retail stores across the U.S., providing technology, logistics, and anaerobic digestion facilities to help retailers reach their sustainability goals. The company processes more than 232,000 tons of wasted food a year and, through its collaboration with some of the nation’s largest food retailers and relationships with local food banks and nonprofits, Divert has facilitated the donation of more than 10 million pounds of food to people, rather than going to waste.

Senior Business Systems Analyst - Have an impact!

Rare opportunity to help build a scalable operating platform from scratch! You will work hand in hand with the business and technology teams to define, deliver, build and improve the technology solutions that will power Divert. You are an experienced, inquisitive, quick learner who confidently bridges business needs to technology solutions by eliciting, clarifying, analyzing and documenting business processes and requirements. Your adept at translating the requirements into required technical capabilities, developing use cases, performing data analysis, managing mid-size projects, and contributing to the development of roadmaps to realize short and long-term business objectives.

Your initial focus will be our core food diversion processes, which include solutions for logistics, transportation, finance and customer success. Technology solutions will include RFID, Machine Vision, GPS and industrial weighing technology.

What you'll do:

(30%) Business Analysis ownership for our operations, field logistics and customer success processes. Identify and evaluate potential vendors and solutions. Benefits and cost definition along with process and technology options for achieving the business case and managing risks.

(30%) Drive effective requirement definitions that create objective, testable requirements, resulting in business solutions that meet or exceed the defined objectives. Develop use cases. Conduct requirements walk-throughs to verify that use cases and process models accurately portray specific business needs. Drive acceptance testing. Recommend options that best fit the business needs, value proposition and strategic roadmap.

(20%) Measurably improve business process capability and performance measures for delivered projects.

(10%) Attain a high re-use of technology while driving process standardization and simplification.

(10%) Identifies, analyzes, and troubleshoots the root cause of business and technical issues.

What we're looking for:

• Bachelor’s degree (required) with a degree in Information Technology or related disciplines preferred.
• 5+ years of experience as a business analyst, 7+ years professional experience.

• Excellent oral, written communication, and presentation skills. Written must include creating BRD’s, Process workflows and user guides.
• Track record of developing strong client / vendor relationships.
• Proven ability to apply continuous improvement and technology to business processes.
• Demonstrated experience Lean Six Sigma or equivalent process improvement frameworks.
• Understanding of Agile and Lean delivery principles and how to implement them.
• Strong analytical and quantitative skills (data and financial analysis).
• Project experience with Netsuite, SFDC and transportation/warehousing solutions highly desired

What's In It For You?

• Compensation Range: $155,000 - $175,000 annually
• Health, Vision and Dental Benefits (effective the first of the month following your date of hire!)
• Life Insurance
• 401K with Safe Harbor company match
• Paid Time Off
• Opportunities for Advancement with a Rapidly Growing, Mission-Driven Organization

Location / Work Setting: Hybrid, Concord MA

Divert Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.