Business Services Cashier / Coordinator at Siena College

Business Services Cashier/Coordinator

Company Description

Located in Loudonville, New York - just 10 minutes from the state capital of Albany - Siena empowers more than 3,400 students each year through a transformative journey we call the Education for a Lifetime. All members of the Siena College community work together to advance the College's mission to graduate Saints intent on making the world more just, peaceful, and humane. The Franciscan tradition, upon which Siena was founded, permeates throughout campus life. All community members are valued for their unique worth and recognized for their specific contributions toward the greater good. That spirit of belonging and respect reverberates across our 174-acre campus, which is ranked among the 50 most beautiful college campuses in the country by Condé Nast.  

Siena is leading the way in Catholic, liberal arts education, and the national rankings help tell our story. Siena ranks number one in New York for job placement; top 10 among all Catholic colleges in the country; and among the top three percent of all institutions in the U.S according to the Wall Street Journal. It has always been our community of dedicated and passionate Saints who make this campus a coveted destination to work, live, and learn. We hope you'll consider joining us.

Job Description

The Business Services Cashier/Coordinator I will assist with the efficient operations of the Business Services Office, by providing accurate analysis of student accounts through interaction with students, parents and the College community.  This individual will provide service to students and parents in facilitating payments in the office or counseling students and parents about payment plan options and/or online payments.  They will be responsible for processing departmental deposits as well as assisting parents and students with Saint Card, meal plan and billing concerns in person, by e-mail and phone. 

This individual will be responsible for several clerical tasks on a daily basis, including answering/referring phone calls, responding to emails and returning voicemails.  They will process and maintain outside scholarships, loan returns, verify account balances for transcript requests and assist families with 1098T inquiries.

This position is responsible for the daily reconciliation of their bank deposit(s) and cash boxes.  Their secondary responsibility will be to provide back up for Post Office clerical operations as needed.

Salary: $ 18.94/hour - $19.89/hour*

*The hiring salary above represent the College's good faith estimate at the time of posting in compliance with the Albany County Salary Transparency Law.

Job Requirements

A high school diploma or equivalent and at least one year of relevant office experience are required for this position, as well as knowledge of Microsoft Office applications.  This individual must have excellent customer service, communication and time management skills.  Experience working with the public is required as well as experience in a cashiering setting. This individual must possess the ability to problem solve and troubleshoot account discrepancies.  General computer knowledge, basic accounting skills and ability to use an adding machine are required. 

Experience using an ID Card System is preferred.

A background screening will be required.

Benefits*:

Siena College offers a generous benefit package to eligible full-time employees.  The benefit package currently includes a retirement plan contribution equal to 10% of an eligible participant's compensation (as defined under the plan) after meeting the plan's eligibility requirements, and tuition reimbursement and exchange opportunities for eligible employees, spouses, and dependents. Eligible college employees currently enjoy a work schedule that includes half-day Fridays in the summer and an expansive holiday schedule, including up to two weeks off during winter break. Other perks currently include complimentary breakfast Thursdays in the dining hall, access to College community lectures and productions, complimentary College gym and library memberships, discounted and complimentary tickets to Siena Division I sporting events, and more. Opportunities for remote work may be available as well.

Siena cares for and values each member of its workforce and actively supports upward mobility. We are a community of Siena Saints, and as we often say, the world needs more Saints.

*Eligibility for individual employee benefits is determined at the time of hire and is subject to the terms and condition of the individual benefit.

Siena College is a Franciscan and Catholic institution and expects members of its community to be knowledgeable about its mission and to make a positive contribution to that mission.

Siena College is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Instructions

Review of resumes will begin immediately, and will continue until the position is filled. Please submit cover letter, resume and contact information for 3 references.

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