Business Processes Analyst - Livonia, MI - Georgia IT Inc.
Livonia, MI
About the Job
Job Title : Business Processes Analyst
Location : Livonia, MI
Position Type : 50% Remote / Long Term
Interview mode : Phone
Job Description:
Summary
The Senior Business Analyst is a subject matter expert for public-sector retirement plan administration and related business processes. Reviews, analyzes and evaluates existing client systems, business processes and user needs. Documents requirements, specifications, process improvements and solutions to meet stated business objectives. Relies on experience and expert judgment to plan project work and accomplish goals. Coaches and assists Business Analysts with their assignments and career development. The Business Analyst is a primary interface between the client and the project team and must demonstrate strong leadership and interpersonal skills.
Responsibilities
Experience
8+ years of experience, preferably in public sector retirement or software development.
Location : Livonia, MI
Position Type : 50% Remote / Long Term
Interview mode : Phone
Job Description:
Summary
The Senior Business Analyst is a subject matter expert for public-sector retirement plan administration and related business processes. Reviews, analyzes and evaluates existing client systems, business processes and user needs. Documents requirements, specifications, process improvements and solutions to meet stated business objectives. Relies on experience and expert judgment to plan project work and accomplish goals. Coaches and assists Business Analysts with their assignments and career development. The Business Analyst is a primary interface between the client and the project team and must demonstrate strong leadership and interpersonal skills.
Responsibilities
- Understands the business issues and data challenges of client's organization.
- Documents requirements, specifications, business processes and recommendations related to the proposed solution.
- Develops functional specifications and system design specifications to meet business objectives.
- Facilitates team and client meetings, along with the Project Manager.
- Works with Development and Quality Assurance teams to complete deliverables, test solutions, record issues and implement changes, as needed.
- Works with Project Managers to develop Statements of Work (SOW) to document project scope, schedule, and cost along with related assumptions and risks.
- Collaborates with Product Development team to analyze, design and communicate business and functional requirements for product enhancements.
- Communicates effectively with clients to identify needs and evaluate alternative business solutions.
- Manages client expectations.
- Travels to client sites (up to 50%) for on-site planning, requirements, training, testing and status meetings.
- Bachelor's Degree (or equivalent work experience) in a technical or business management discipline.
- High attention to detail, multi-tasking, prioritization and organizational skills.
- Demonstrated client service skills.
- Excellent verbal and written communication skills; ability to problem solve, make sound decisions and resolve conflicts.
- Ability to resolve conflict and negotiate solutions where necessary.
- Ability to prioritize multiple complex projects and meet deadlines.
Experience
8+ years of experience, preferably in public sector retirement or software development.
- Business Analyst for the team, which followed modified Agile practices
- Elicit customer requirements using interviews and market research and document them as user stories in Team Services with acceptance criteria the development and testing teams can use, liaison between customer and the team
- Create use cases and update Product backlog and sprint backlog
Source : Georgia IT Inc.