Business Process Specialist - Axalta Coating Systems

The Business Process Analyst will be responsible for analyzing, designing, and optimizing business processes across various functions to improve efficiency, productivity, and overall business performance. This role requires a thorough understanding of business process management, excellent analytical skills, large data analysis and the ability to work collaboratively with cross-functional teams.

JOB RESPONSIBILITIES:

Process Analysis and Design

• Conduct comprehensive analysis of existing business processes to identify areas for improvement. Some of the information systems includes SAP, Salesforce, Juno
• Analyze and optimize data flow between different systems.
• Develop and document detailed process maps, workflows, and standard operating procedures.
• Work with stakeholders to redesign processes, ensuring alignment with business goals and objectives.
• Lead and support business process improvement initiatives,
• Monitor and measure the impact of process changes, ensuring sustainability and continuous enhancement.

Data Analysis & Reporting:

• Utilize advanced statistical analysis and machine learning techniques to analyze large datasets and extract actionable insights.
• Knowledge of predictive models and algorithms to forecast key business metrics such as sales, customer behavior, and market demand.
• Work with business stakeholders to understand their needs and translate them into analytical solutions that drive business value.
• Stay current with the latest developments in data science, machine learning, and artificial intelligence, and identify opportunities to apply emerging technologies to solve business problems.
• Develop and maintain performance metrics and dashboards to track process efficiency and effectiveness.
• Prepare and present reports on process performance, improvement opportunities, and project progress to senior management.

Mobility Americas - Salesforce Business Key User

• Data Owner (Account Set Up , Cleanliness of Data)
• New Feature Releases (Org Wide & Company Wide impact)
• Training & New User Set Up

Project Management

• Manage and participate in process improvement projects from inception to completion.
• Develop project plans, timelines, and deliverables, ensuring projects are completed on time and within budget.
• Coordinate and collaborate with cross-functional teams to ensure successful project execution.

Stakeholder Engagement:

• Serve as a liaison between business units, IT, and other stakeholders to ensure effective communication and collaboration.
• Facilitate workshops and meetings to gather requirements, present findings, and discuss improvement strategies.
• Provide training and support to employees on new processes and tools.

QUALIFICATIONS:

• Bachelor's or Master's degree in Business Administration, Economics, Statistics, Computer Science, or a related field.
• 3-5 years of experience in business process analysis, process improvement, Data Analytics, or a related role within a global business environment.
• Strong analytical and problem-solving skills, with proficiency in statistical analysis and data visualization.
• Proficiency in process mapping and workflow design software (e.g., Visio, Lucidchart).
• Experience with Salesforce and SAP S4
• Experience with data analysis tools (e.g., Excel, SQL) and reporting software (e.g., Tableau, Power BI).
• Strong communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
• Effective project management skills, with experience managing multiple projects simultaneously.
• Certification in Lean, Six Sigma, or other process improvement methodologies is a plus

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutio