Business Process Analyst - Invictus International Consulting, LLC

Title: Business Process Analyst

Location: College Park, MD

Clearance: TS/SCI with CI Poly

Responsibilities:

• Analyze existing business processes within the government agency to identify inefficiencies, redundancies, and areas for improvement
• Collaborate with stakeholders to gather requirements and elicit feedback
• Develop and maintain a comprehensive process library, documenting workflows, procedures, and guidelines
• Identify opportunities for process automation and implement technical solutions to streamline workflows
• Benchmark processes against industry standards to understand duration and effectiveness
• Establish metrics and key performance indicators (KPIs) to measure the efficiency and effectiveness of processes
• Collect and collate data related to processes into usable datasets for analysis
• Utilize data visualization tools such as Tableau to create dashboards for executive decision support purposes
• Provide training and support to staff members on newly implemented processes and tools
• Stay informed about industry best practices and emerging trends in business process management

Requirements:

• Bachelor's degree in a relevant field such as business administration, communications, survey design, or equivalent experience
• Proven experience in requirements gathering and elicitation, preferably within a government or large organizational setting
• Demonstrated experience in implementing new organizational processes and evaluating processes for efficiency and effectiveness
• Proficiency in data analysis and visualization tools, with advanced skills in Tableau preferred
• Strong analytical and problem-solving skills, with the ability to translate complex concepts into actionable insights
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
  • The ability to obtain and maintain a TS/SCI clearance with a CI polygraph`