Business Process Analyst - Georgia IT Inc.

Rancho Cordova, CA

About the Job

Job Title: Business Process Analyst
Job Location: Rancho Cordova, CA
Position Type: Contract
Pay Rate: DOE

US Citizen, Green Card, GC EAD and H4 EAD only.
No sponsorship available for this job, NO C2C

Job Description:

Review, analyze, and evaluate business systems and user needs
Collect and document user and business requirements using a variety of methods including user interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, task and workflow analysis
Assist the business in determining which processes can and should be automated; lead the prioritization of system enhancement requests with business and IT management
Collaborate with developers and subject matter experts to establish the technical vision and to analyze the various tradeoffs in designing a proper solution
Document functional designs and provide input to software development team on new functionality; provide human factor and usable recommendations for software/web applications
Create test scenarios and execute tests on software (as needed) to confirm fixes and/or new application functionality; coordinate with business users on user acceptance testing for new software releases
Work directly with business users to troubleshoot and resolve issues with the business software (as needed)
Escalate to and work with internal software engineering team to resolve complex support issues
Contribute to knowledgebase articles to address frequently asked questions and best practices for loan origination our other reverse mortgage business applications
Perform all other duties as assigned

Minimum Qualifications

Bachelor's Degree in an analytical filed such as Engineering, Math, Physics, Accounting, Finance, Computer Science, or Information Technology
At least three years' experience working with forward or reverse mortgage industry, ideally around the processing, underwriting, funding and closing of residential home loans
At least five years' experience as a business systems analyst or relevant work experience
At least five years' experience translating user requests into business requirements and to play a significant role in the functional design of new system functionality
At least five years' experience working with relational databases (Oracle, SQL Server, etc.) client-server and web-based application concepts
At least five years' experience using tools such as Microsoft Word, Visio and Excel in documenting requirements and functional specifications
At least five years' experience applying software development methodologies

Source : Georgia IT Inc.