Business Operations Manager - KeHE Distributors, LLC

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays

Good people, working with good people, for our common good.

Sound good?

KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

The Business Operations Manager is responsible for executing the day-to-day relationships with the Customer stores, Account team and Cross-functional partners.

**This position is remote**

• Provide communications and problem solving support for the on-site Account Team and store personnel.
• Monitor and maintain invalid lists per division working with Supply chain partners and Account teams
• Partner with Cross functional teams to monitor On-Shelf conditions and On-Hand on Order issues.
• Prompting warehouse inventory checks for product issues received into stores, logging and tracking through to resolution.
• Maintaining store order and delivery schedules to include Quarterly DFR reviews
• Completing regular checks for alignment against the Transportation Management System
• Monitoring and managing consistent and or reoccurring trans and warehouse issues
• Review credits recovery by store on a regular and on-going basis and investigate the stores that are the highest offenders.  Suggest and implement plans to address high-credit stores with Customer staff as well as KeHE Operations and Transportation departments.
• Review KeHE load quality and customer backdoor procedures, investigate issues and find solutions
• Facilitate communication between KeHE on-site account team as well as KeHE Operations and Transportation staff.
• Respond to Customer inquiries.
• Identify, research, and contact stores and build positive relationships that will generate future sales.
• Demonstrate fiscal responsibility and accountability for all businesses in assigned territory.
• Monitor and maintain invalid lists per division working with Supply chain partners and Account teams

• Bachelor’s degree preferred.
• Minimum 3-5 years’ experience in sales of grocery products to natural and/or conventional grocery accounts
• Demonstrated knowledge of retail grocery operations
• Microsoft Office experience required, including Excel, PowerPoint, and Word
• Ability and willingness to work flexible hours, including some weekends
• Position is remote, but requires the ability and willingness to travel up to 25%.

Qualifications/Additional Skills/Aptitude

• Demonstrated strength in oral and written communications with people at all organizational levels
• Demonstrated proficiency in conducting effective meetings and making clear and concise presentations.
• Strong negotiating, communication, and organizational skills as well as interpersonal skills
• Ability to interact with a diverse group of individuals and contribute to a collaborative work environment – must be a team player
• Demonstrated ability to effectively manage a variety of tasks simultaneously, focusing on those with the highest business impact, including anticipating problems and taking appropriate preventive action to avoid crises whenever possible
• Seek continued product knowledge to become a natural product “expert”.  Must be motivated to achieve personal development.