Business Operations Analyst (Temp/MA).794-4165 - Frink Hamlett Legal Solutions, Inc.

A global pharmaceutical company seeks a Business Operations Analyst in Cambridge, MA.  The position is a long-term, temporary role expected to last twelve months, possibly longer. This role is currently onsite, with the possibility for a hybrid schedule. The hourly rate is $30-$45 hourly, depending upon experience.  

Primary Duties:

The Business Operations Analyst will collaborate with a diverse community of researchers and management to capture business needs and work flow.  Additional duties include the following:  

• Participate in global outreach, collaboration initiatives, and projects supporting a diverse and dynamic research community.

• Participate in documenting business process workflow, including the creation of diagrams to support workflow initiatives

• Support global stakeholder management processes.

• Engage with the business owners, users and service providers of existing solutions to aid in assessment and planning lifecycle. 

• Provide input and data in support of planning, prioritization and budget process for IT projects.

• Support communication of strategies, ideas, and goals to senior management.

• Participate in the coordination and creation of product/service documentation and training.

• Participate in the creation of foundational service design documentation.

• Special projects as required.

• 2-3 years of Business Analysis experience

• Bachelor's degree in computer science, engineering, a related field, or equivalent experience

• Experience working in the scientific environment, especially one that is related to drug development is preferred

• Practical experience understanding, collecting, and documenting requirements and use cases

• Ability to enable customer success through thoughtful analysis and communication

• Strong organizational skills with keen attention to detail

• Strong interpersonal skills and the ability to function as a trusted advisor and consultant

• Strong analytical thinking and problem-solving skills

• Ability to adapt to a fast-changing environment

Frink-Hamlett Legal Solutions is an equal employment opportunity employer and all applicants will receive consideration for employment without discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.