Business Operations Analyst - Morgan & Morgan, P.A.
Brooklyn, NY
About the Job
At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.
Summary
We are looking for a Business Operations Analyst to work with leadership to drive insights, improve business results, and client experience. The Business Analyst will work closely and collaboratively with our Operations, Product, and Marketing teams to understand and improve business processes across multiple departments.
The goal is to ensure that all business operations are at peak performance and to provide the best value and experience for our clients and business partners.
Responsibilities
- Strong communication and presentation skills, comfortable translating technical results into straightforward insights.
- A process thinker and natural problem-solver. You are always thinking about how to make something better end to end, and you think critically about the key metrics that will tell you when you are successful.
- Comfortable handling sometimes ambiguously defined problems, developing creative solutions and delivering meaningful results.
- Analytically curious with the ability to proactively recognize insights and opportunities beyond the original project scope.
- Capable of managing multiple project timelines in a fast-paced environment.
- You are a manager-of-one. You can take ownership of special projects when asked and know how to navigate needs across the organization.
- Interest and ability to take on analyses and ultimately provide decision support services and actionable insights to the business
- Build ad-hoc dashboards and reports that provide in-depth, digestible, and visual analysis using Salesforce, Excel, and PowerPoint
- Salesforce experience preferred, but not required.
Qualifications
- Bachelor's degree or equivalent practical experience.
- 1-3 years of experience in management consulting, business intelligence, corporate strategy, or a similar role.
- Strong quantitative skills needed.
- Experience supporting and leading operations initiatives alongside business leaders.
#LI-CB1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.