Business Office Manager - Complete Care Toms River

Our residents hold a special place as cherished members of our extended family. 

Choosing a dependable team of caregivers, committed to their promises, is a significant and difficult life decision for any family. As a collective, we take pride in being a sanctuary where individuals in our community can discover compassionate support along their health journey. As aBusiness OfficeManageron our team, you will make a meaningful impact on the lives of our extended family.  In turn, we are dedicated to ensuring our team of caregivers feel the same compassion provided to the residents.  

If any part of this message resonates with you, then Complete Care wants to hear from you! 

Business Office ManagerQualifications & Responsibilities: 

• High School Diploma or equivalent 
• Previous Business Office Management experience  
• Associates/Bachelor’s degree in Business or Accounting strongly preferred  
• Experience in Long Term Care accounting preferred  
• Experience with CMS preferred  
• Experience with Point Click Care preferred  
• Experience in third party billing and collections: Medicare, Medicaid and private insurances 
• Experience with Medicaid Pending process 
• Knowledgeable of Medicare billing requirements and regulations 
• Record cash receipts in the proper account 
• Maintain necessary billing and financial information in resident files 
• Maintain resident trust accounts and balances monthly
• Work efficiently, and communicate with corporate billers 
• Coordinate all collection efforts in collaboration with the nursing home Administrator. 
• Maintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records
• Maintain system for recording accounts receivables
• Knowledge of reimbursement system, allowable services and documentation required to ensure accurate billing
• Maintain confidentiality of all information
• Maintains effective communication with residents, families, facility staff and business office staff members
• Work with residents to qualify for Medicaid
• Review payroll bi-weekly and update personnel policies as needed.
• Coordinating interviews for new staff along with the recruitment team.
• Onboarding new hires and organizing orientations.
• Evaluate annual performance reviews as needed.

Business Office Manager Schedules & Benefits: 

• Schedule: Full Time
• Daily Pay Option 
• Health, dental, vision and PTO for full-time employees 
• Opportunities for advancement.

Complete Care is an equal opportunity employer.

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