Business Office Manager (SNF) - NewCourtland

Germantown Home has an immediate opening for an efficient and money-savvy Business Office Manager (BOM) for our skilled nursing facility (SNF).

This position is a key member of our facility management team, working closely with the Administrator and corporate management. The primary roles of this position are to ensure the financial health and maintain the smooth operation of our facility. Confidentiality, timeliness and accuracy are critical traits of our BOM.

Position Summary:

• Manage customer trust funds. Opens accounts for each resident that authorizes the facility to handle an account by way of signed documentation obtained from Admissions.
• Enroll residents for direct deposit of income (SSA, SSI, VA benefits, and pension checks) and follows up to verify completion.
• Process withdrawals made daily from residents account through resident banking, software for the reimbursement of clothing, personal items, hair care, television charges, including vendor invoices and process Innovage care cost invoices on a daily timely basis.
• Review receipts weekly to support the transactions and reconcile the resident accounts. Submit withdrawal records and copies of receipts to Finance for check disbursement.
• Perform resident daily banking, which includes responding to requests of funds by issuing receipts with proper signatures and maintain consistent resident record keeping of requests.
• Post daily banking hours and monitor unit request boxes Monday – Friday daily.
• Monitor account balances to prevent accounts reaching the resource limit $2400
• Follow up on all timely billed claims and document in the facility EMR (electronic medical record) system on the status of the outstanding AR.
• Close accounts and disburse funds within 30 days accordingly as residents expire or discharge from the facility.
• Verify with Finance Office for outstanding balances before disbursement of funds.
• Complete and follow up on “Representative Payee Forms” as requested. Send out a letter and inform Social Services via email and upload it in resident electronic record.
• Meet with residents and/or responsible parties regarding private amounts due. Submit past due private accounts to facility collection agency when appropriate.
• Accurate reconciliation of petty cash and facility bank accounts.
• Manage the facility Resident Funds Management System (RFMS)
• Maintain current and accurate data in the EMR especially relating to billing functions.
• Other assigned duties

Here are some of the amazing benefits you can expect as a NewCourtland Team Member!

• Health Insurance and Wellness Benefits for you and your family the first of the month following date of hire.
• 100% employer paid co-insurance and zero cost for urgent care services.
• Free Dental Insurance for you and your family.
• Free Life Insurance.
• We encourage career and personal development—we offer tuition assistance after 90 days of employment
• Cash reward for the perfect candidate or candidates—if you’re the best, refer the best
• Ready for your first home—we want to help through our employer-assisted housing program.
• Kick back with paid time off—we want you to have flexible, convenience and time to recharge.
• There’s no time like the present— we offer a 403b Retirement plan with company contribution.

Job Specific Requirements:

Minimum two (2) years experience in AR and Billing in a skilled nursing home facility required. 

National Data Care and RFMS experience required

Medicaid Pending knowledge required