Business Office Manager - Long Term Healthcare Facility

The Business Office Manager must be familiar with company policies and procedures related to billing and accounts receivable, census processing, and payroll. The Business Office Manager processes center information and sends it to the Corporate Office promptly. He/she interfaces with the Administrator, billers and receptionists, as well as provides verbal and written reports to the Administrator and Corporate Office.

Business Office Manager Essential duties and responsibilities:

• ·       Processes information according to predetermined deadlines
• ·       Concerns his/herself with the safety of all nursing center customers to minimize the potential for fire and accidents. Also, ensures that the center adheres to the legal, safety, health, fire, and sanitation codes by being familiar with his/her role in carrying out the center’s fire, safety, and disaster plans and by being familiar with current MSDS
• ·       Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere, which recognizes the individual’s needs and rights
• ·       Must be able to interface with the Administrator, billers, and receptionist as well as provide verbal and written reports to the Administrator and corporate office
• ·       Manages customer trust funds. Opens accounts for each resident that authorizes the facility to handle an account by way of signed documentation obtained from Admissions
• ·       Enrolls residents for direct deposit of income (SSA, SSI, VA benefits, and pension checks) and follows up to verify completion
• ·       Resident banking
• ·       Keying daily deposits into the system. Overnight original checks to National Data and keep copies for facility records.
• ·       Keying withdrawals made from residents' accounts through resident banking, reimbursement for clothing, personal items, hair care, television charges, etc., daily
• ·       Monitors, maintains and disburses the allowance according to the PA 162 form for spousal, home maintenance allowance, and personal allowance for residents
• ·       Monitor account balances to prevent accounts from reaching the resource limit of $2400 per OBRA regulations. Notify appropriate facility personnel to assist in spending down on excess resources
• ·       Daily transmissions to National Data Care to update residents’ accounts of any transactions for the day to ensure accurate account balances
• ·       Bi-monthly downloads to transfer care costs from resident accounts to A/R
• ·       Close accounts and disburse funds accordingly as residents expire or discharge from the facility. Verify with the Finance Office for outstanding balances before the disbursement of funds
• ·       Complete and follow up on “Representative Payee Forms” as requested

Business Office Manager Specialized Knowledge & Skills:

• ·       MA Pending
• ·       RFMS (resident banking)
• ·       Fair Debt Collection Act
• ·       Ability to use standard office equipment and have basic computer skills
• ·       Ability to interpret and apply departmental procedures
• ·       Ability to handle confidential information
• ·       Ability to make independent decisions and problem-solve as appropriate
• ·       Ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures of the business department

Business Office Manager work experience/education requirements:

• ·       Experience working in a Skilled Nursing Inpatient Facility is a must
•         Work Experience: Minimum of 5 years of experience in nursing home bookkeeping
• ·       Understands the philosophy, principles, and techniques of restorative nursing. A knowledge and interest in the care of geriatric resident
• ·       Cooperative ability to work with a team.
• ·       Freedom from illegal use of drugs, and freedom from use and effects of use of drugs and alcohol in the workplace.
• ·       Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a health care related setting are ineligible for employment in this position

What’s in it for you?

• ·       Competitive wages.
• ·       Bonus opportunities.
• ·       Sign On Bonus.
• ·       Shift differentials.
• ·       Tuition reimbursement.
• ·       Internal growth opportunities.
• ·       Comprehensive benefits package.
• ·       401K with employer match.
• ·       Employee concierge program.
• ·       And more!

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We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.