Business Office Manager - Trustwell Living at Kingsbury Place

At Trustwell Living we understand that to provide optimal care for our residents, it is essential that employee performance is supported. We offer a fun, safe, and caring work environment where purpose and positivity are valued. 

• We offer full medical benefits to all Full Time Employees
• Substantial Paid Time Off for all Full Time employees

We strive to make a difference in the lives of those we serve by cultivating a team of passionate, driven individuals to achieve our mission of person-centered care. If you are a caring, optimistic, and reliable individual, please apply below.

Trustwell Living is currently seeking a  BUSINESS OFFICE MANAGER

POSITION SUMMARY: 

Provides general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls welcoming guests to the community, directing calls to appropriate associates, mail distribution, flow of correspondence, entering accounting data, requisition of supplies as well as additional clerical duties.

POSITION RESPONSIBILITIES: 

1. Receives, sorts and forwards' incoming mail.  Maintains and routes publications.
2. Manages the ordering, receiving, stocking, and distribution of community supplies.
3. Manages Accounts Receivable , Billing, Accounts Payable, General  Accounting, and Payroll for processing.
4. Supports department managers with recruitment of new employees.
5. Conduct, complete, and document all new employee orientation duties, including but not limited to pre-hiring criminal history, registry, and reference checks.  Ensure health benefit enrollment is completed, when chosen by new employees, as needed.
6. Coordinate with community management team EP scheduling and follow up.
7. Conduct marketing tours and collects initial inquiry information when requested.    Assists with Lead Center input.
8. May supervise assigned EP’s.
9. Communication responsibilities include telephone, fax, visitor, and management of USPS, FedEx, UPS packages and written correspondence distribution, and if required, follow up.
10. Performs other duties as assigned.

EMPLOYMENT REQUIREMENTS: 

1. Possession of strong computer and organizational skills. Is neat, accurate, dependable and keeps work/space clean.
2. Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills. Adequate and clear English speaking and writing ability.
3. Displays mature behavior and attitude in speech and action.
4. Interacts in professional manner with Residents, public and co-workers. Works cooperatively with management. Displays willingness to assist co-workers when situation requires
5. Able to work collectively with the administrative team associates.
6. Willingness to cross-train with other community positions.
7. Ability to maintain strict resident and operational confidentiality.
8. Displays cleanliness, good grooming, personal appearance and follows dress requirements consistently.
9. Maintains acceptable attendance record/follows work schedule.
10. Ability/willingness to follow all policies and procedures

TRAINING AND EXPERIENCE: 

One or more years of office management experience to include AR, Billing, AP, Payroll functions and computer skills or equivalent combination of education and experience. Supervision and management of personnel preferred. 

EDUCATION: 

Possession of a high school diploma or equivalent (GED).