Business Office Director - Senior Living - Aviva Hills

Business Office Director - Senior Living

Senior Living experience highly preferred

Wage, benefit package and bonus potential.

We are searching for a Business Office Director with senior living experience (Medicaid Waiver and Yardi experience preferred) to manage community accounting and human resources functions.  This salaried position is primarily Monday through Friday with participation in weekend Manager on Duty rotation.  

 Primary Responsibilities:

• Handle all resident services billing; track and apply payments to appropriate accounts.  Provide accurate reporting and analysis.
• Oversee collections activities.
• Interpret and administer Employee Policies and Procedures.  
• Recruit, orient and train staff.
• Supervise the concierge position.  
• Track expenses and control costs within budgetary guidelines.  Assist with departmental budget preparation.
• Make reports and recommendations to Aviva Senior Living Finance as necessary or required concerning operation of departments.  
• Participate in surveys and inspections made by government agencies.  
• Plan, direct, and evaluate activities of the staff and contracted human resources and payroll staff.  
• Work closely with contracted HR/Payroll Administrator and internal staff to ensure the accuracy of payroll, billing and all corresponding journal entries.
• Manage payroll/HRIS vendor relationship, including data feeds, banking, and reporting.  Oversee staff time/attendance reporting.  Process biweekly payroll and wage/tax reporting.  
• Manage staffing strategy; consult with management on overall staffing plan and turnover.  
• Track applicants, evaluate qualifications, conduct screening interviews, schedule interviews with hiring managers, handle offers and regrets letters.  Verify employment eligibility (references, licenses, background checks, I-9s, etc.).  Schedule and follow up on medical screening (drug testing, PPD).  Process New Hire paperwork.  Handle exit interviews and paperwork.  Respond to employment verification requests and unemployment claims.  Maintain documentation and files according to regulations.
• Assist in the communication and administration of employee benefits in accordance with plan documents.  Handle FMLA and other leaves of absence (issue appropriate notices, collect medical certifications, etc.).
• Respond to workers’ compensation claims.  Review, evaluate, and stay abreast of all employee incident reports; monitor trends.  
• Handle employee relations, including employee announcements and special events, as well as employee problems, complaints, and disciplinary actions.  Respond to harassment and discrimination charges.  
• Maintain current compensation plan in accordance with FLSA.  Manage performance review process. 
• Organize and update New Employee Orientation.  Develop, schedule, and conduct, as appropriate, mandatory in-service training classes and educational programs that meet regulatory guidelines.  Maintain documentation.
• Maintain and update Quality Compliance checks for HR (employee records).  
• Perform other duties as assigned.  Attend in-service classes and staff meetings.

Minimum Job Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• At least 3 years of progressively responsible work experience in accounting/billing and/or business office management, preferably in senior living or related industries.  
• Knowledge and experience in human resources and payroll preferred as well as experience working with information technology to achieve departmental goals.
• Ability to read, write, follow written/oral instructions, and communicate effectively in English.  
• Integrity and discretion in dealing with employees and handling health information.
• Strong interpersonal skills.  
• Ability to manage multiple tasks, adapt to changing priorities, and meet deadlines.
• Good analytical, problem solving, and organizational skills.  
• Ability to work with the elderly in a courteous and friendly manner.

 Full-time employees can take advantage of:

• Medical/Prescription Insurance
• Dental Insurance
• Vision Insurance
• Paid time off accrued up to 15 days per year.
• Paid Holidays
• Employee Referral Program
• Company Paid Life Insurance
• Pet Insurance available
• Company matching 401k 
• Available pay advance (daily pay) 

Aviva Senior Living is an Equal Opportunity Employer and a Drug-Free Workplace

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