Business office; Case Manager - Van Duyn Center for Rehabilitation and Nursing

Position Summary:  The Business Office Case Manager is responsible for completing the Van Duyn Admission Agreement, Intake application and questionnaire.  Other duties may include but are not limited to assisting the Business Office Manager with daily tasks, scanning, copying of documents, disbursement and balancing of cash box, professional phone calls and correspondences with residents and/or family members and the maintaining of spreadsheets to track daily progress.

The business office Case Manager may also be tasked with assisting the residents to call Social Security or/and other community organizations to assist with transition to nursing home living.

The Business Office Case Manager will be responsible for the completion and submission of Department of Health 3559s and will assisting the corporate office to obtain any needed documentation.

Duties include the following but are not limited to the following list:

·         Verify insurance coverage and Medicare days available for stay.

·         Follow up with family for past due accounts, send out collection letters.

·         Provide assistance in processing of Medicaid applications, including attending Medicaid appointments, meeting families during the Medicaid approval process, review Medicaid applications and approvals to ensure deadlines are met to avoid denials.

·         Follow up with families regarding past due accounts.

·         All other duties as assigned.

Qualifications:

·         Knowledge of general office procedures

·         Excellent customer service skills

·         Experience in long term care and knowledge of Medicaid and commercial insurance programs is preferred.

·         Must be a team player

Pay rate : $ 16-$18 per hour

Vanduyn is an Equal Oppoturnity Employer