Business Office Assistant - Skilled Nursing Facility - Healthcare Center of Orange County

Voted one of the best companies to work for by Modern Healthcare Magazine:

Healthcare Center of OC is an award winning family company providing healthcare services including skilled nursing, assisted living and senior living communities.  

We believe that seniors are extraordinary people. Their lives are filled with achievements, contributions and wisdom. They have raised families, served their communities and country, lived history and ultimately set the stage for us. We are honored to provide their care, as they make the transition to the golden years, and when it becomes more challenging to care for one’s self. From a short-term rehabilitation stay to long term nursing care, each of our clinical programs are designed to reduce hospitalizations so our patients can focus on achieving their individual care plan goals whether it’s returning home or staying with us for their long term care needs

Our commitment to superior quality of life is evident when you visit our family of centers. At our care center you will meet compassionate and professional team members who understand that finding the right skilled nursing setting and long-term care option could be difficult and confusing and are wanting to make a difference by providing the utmost care to genuinely help our patients and the community around them. If this sounds like a great fit for you, we would love to have you join our wonderful team!

Compensation & Benefits: 

• As a growing and essential company, we have many opportunities for growth and development within the medical industry and are committed to providing the resources and training you need. 
• Pay is market competitive and negotiable based on your experience. 
• Full-time employees will be eligible for a variety of comprehensive medical, dental, and vision insurance plans.
• Full-time employees will be eligible for Tuition Assistance.
• 401K.

The anticipated pay range for candidates who will work in California is $20.00 to $24.00 hourly.  The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. 

Position Overview:

Assists the Business Office Manager and Bookkeeper in the daily accounting functions in accordance with current acceptable accounting and cost reimbursement principles relating to the long-term care operation.

Essential Duties:

• Assists in the completion of initial and re-authorizations as needed of all HMO/CAL custodial residents, including pertinent documentation necessary for approval.
• Keeps accurate and necessary tracking system for Authorizations needed.
• Completes Authorizations timely and follow up for approval.
• Submits claims for HMO/CAL’s, including follow up, phone calls and Appeals.
• Researches and follows up on HMO claims as assigned by the Office Manager and Bookkeeper, i.e. Claims submission, Appeals, follow up and correspondence; accountability to the Business Office Manager/Bookkeeper for the assigned accounts with oral and written reports of action taken.
• Assists in the Collection Process of all private accounts, including phone calls, collection letters and the policy and procedure for collections. Keeps accurate documentation on all phone calls.
• Performs assertive functions as necessary or directed, i.e. letters, phone calls, photocopying, etc.
• Relieves receptionist for breaks and lunch or whenever needed.
• Engages in cross training for all business related services.

Qualifications:

• Previous experience with the Business Office in a Skilled Nursing Facility or Long Term Care Facility
• Ability to speak, read, write and understand the English language
• Ability to effectively communication with other departments in the facility
• Constant exposure to mechanical equipment in the form of computers, copiers, telephones

Submit your application and join our award-winning team!

We are an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance. 

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