Business Office Administrative Assistant (Help Desk) - Umphysicians

Why M Physicians?

The Business Assistant (BA) ensures the smooth performance of daily office services functions and other administrative support defined for their location.  This BA position works primarily from our M Health Fairview Clinics and Surgery Center (CSC) and supports the Help Desk and other Admin Services functions located at the CSC.  This includes intake and monitoring of Facilities Help Desk work requests, handling transactional activities in the Help Desk office, coordinating Lost & Found items and queries, managing the employee locker inventory, and assisting with other tasks to support the staff and patients at the CSC.  This position is part of a larger admin support team at the CSC and our two corporate locations.  The BA will cross-train in other roles to be able to provide necessary back up support and help the team maintain daily tasks in various locations across our system.

What you will do as aBusiness Office Administrative Assistant:

• Manages Facilities Help Desk Work Requests
• Sorting, distributing, researching undeliverable mail, posting mail for UMP-wide system for incoming/outgoing mail.
• Assist with directing visitors and service providers.
• Manage couriers and incoming/outgoing deliveries (FedEx, UPS, USPS, etc).
• Assist with conference room schedules, AV needs, room upkeep.
• Manage courier program, including scheduled daily runs.
• Oversee office supplies, break room supplies, other small furniture needs.
• Assist with building maintenance requests, office equipment needs, work space needs, parking lot rounding, etc.
• Create ID badges and access badges, assist with security system changes, monitor cameras, conduct audits, provide reports.
• Assist with office moves, remodels, space mapping, etc.
• Provide research assistance, help document processes.
• Support LEAN efforts with clean up and organization.
• Post/update informational materials for UMP internal website.

What you will need:

• Post-secondary education (vocational/technical training, Associate’s Degree, or Bachelor’s Degree) or equivalent facilities knowledge, training and experience.
• 2+ years of general office support or facilities management experience.
• Excellent computer and customer service skills. 
• Microsoft Word, Excel, and Outlook skills required. 
• Basic aptitude for machines and mechanical equipment. 
• Able to work effectively with all levels of management, external constituents, and co-workers.
• Good problem solving and judgment skills and outstanding interpersonal skills.

Location: Clinics and Surgery Center - 909 Fulton St. SE., Minneapolis, MN 55455

Hours: 40 hours/week

Benefits: This is eligible for M Physicians’ outstanding benefits package, including medical, dental, and vision insurance, paid time off, retirement savings plans, and much more!

University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.

Join us on a mission to advance medicine.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.