Business Manager - Chief's on Broadway

Title: Business Manager

Department: Operations & HR

Reports to: General Manager

Location: Nashville, TN

ABOUT CHIEF'S

Chief's is a six-story bar, restaurant, and live music venue designed to celebrate Eric Church's ever-expanding musical legacy. Located in historic downtown Nashville, Chief's will feature a ticketed music venue, inspirational interiors, and a thoughtful focus on unique live performances, offering fans an unparalleled entertainment experience in Music City. Chief's will house a studio for live broadcasting, inclusive of Church's Outsiders Radio SiriusXM channel, with the capability of hosting broadcasts by various media partners. Chief's will also feature a restaurant partnership with James Beard Award Winning Pitmaster Rodney Scott. Rodney Scott's Whole Hog BBQ will overlook downtown with its 'Hell of a Q' rooftop offering. Situated at the intersection of 2nd Avenue and Broadway, Chief's is set to open at 200 Broadway.

ABOUT AJ OPERATIONS

An extension of AJ Capital Partners ("AJCP") founded in 2008, Adventurous Journeys Operations ("AJ Operations") is the in-house management company for AJCP's hospitality, office, residential, entertainment, and retail assets. By leveraging resources across the company, AJ Operations expands upon AJCP's vertically integrated development approach and is responsible for driving operating performance and guest experience through the alignment of branding, real estate, and property operations. Projects managed by AJ Operations include Chief's, an entertainment venue in partnership with Eric Church on Broadway in Nashville, Memoir Residential, a multifamily platform initially launching in Portland, Nashville, and New Orleans, and Hotel 1928 in Waco, TX in partnership with Magnolia by Chip and Joanna Gaines, as well as many other exciting commercial, retail, hospitality, and F&B ventures. AJ Operations will also manage 500,000 square feet of office space and 250,000 square feet of retail upon completion of AJCP's mixed-use project in Wedgewood-Houston Nashville.

WHY WORK FOR US?

Like a "Melody creates a Memory," we are a team of inspired, intentional creatives, linking great live music, incredible food and superior hospitality to create lasting memories. Refusing to be defined by other's ideas of what is possible, we strive to build timeless, meaningful experiences to life every day. 

• Benefits (if eligible)
• Weekly Family Meal
• Access to great live music and complimentary concert tickets
• Monthly Philanthropic Activities as Chief Cares Ambassadors
• Employee Discounts on Food, Beverage, and Retail
• Monthly Team Outings
• Quarterly Team Meetings
• Ongoing Career & Leadership Development
• Diverse, Inclusive and Safe Venue
• Certified Safe Bar

WHO YOU ARE

We are seeking a highly motivated individual who enjoys working in a fast-paced but disciplined entrepreneurial environment. You are an independent thinker who is enthusiastic and committed to quality and you thrive on consistently delivering unparalleled results. You are a natural problem-solver with a knack for numbers, thrive in an organized environment, and have a sharp eye for the smallest of details. Working concurrently with multiple departments and partners on different tasks, you are a team player with excellent follow-through and communication skills.

ABOUT THE ROLE

The Business Manager is responsible for managing all aspects of the administrative and Human Resources functions for Chief's. This role will oversee day-to-day accounting and directly assist the General Manager with other administrative activities. The other half of this individual's time will be focused on supporting Human Resources needs for Chief's, from onboarding to payroll.

Tasks include, but are not limited to:

• Support day-to-day finance operations for food, beverage, and entertainment P&L's
• Assist with physical banking and general cash management
• Assist with venue reporting to ensure proper departments are being charged and are in line with budget expectations
• Handle vendor inquiries, reconcile vendor statements, and manage vendor relationships to ensure accurate financials
• Manage all client inquiry/requests for financial information
• Research and dispute credit card chargebacks when applicable
• Reconcile events post-completion to align with client contract
• Work within Toast, MarginEdge, Shopify, Resy, Tripleseat, Fintech, Sage Intacct, and all other related operating systems

• Create job descriptions, post to appropriate sites, monitor applicant flow, partner with hiring leaders to coordinate interviews and prepare offers
• Assist with the onboarding process, including background checks, HRIS onboarding paperwork, and I9 verification process
• Assist with the employee offboarding process
• Coordinate with payroll team to ensure all employee hours, tips, and employment changes are accurately reflected
• Serve as the on-site point of contact for employee inquiries and concerns.
• Support managers in addressing employee relations issues and maintaining a positive work environment
• Assist with other HR and administrative duties as assigned

YOUR QUALIFICATIONS

Required

• Bachelor's degree in business, finance, HR, or related field
• At least two (2) years of experience in a related position in the hospitality industry
• Ability to work flexible hours (including some evening and weekend work where urgently needed)

Preferred

• Experience working in Tripleseat, Toast, Resy, TixR, Fintech, and/or Shopify applications
• Proven leadership skills in an F&B or live events/entertainment environment
• Multi-outlet or multi-property hospitality experience

PHYSICAL REQUIREMENTS

• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.
• Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner
• Ability to sustain loud noise volume

Equal Employment Opportunity

Chief's on Broadway is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.