Business Manager - Dream Live Prosper Communities

Dream Kutztown is Hiring! Join Our Team and Make Dreams Come True!

Are you an experienced property management professional seeking an exciting entrepreneurial adventure? Do you want to be a part of a dynamic, thriving organization that challenges and rewards you? Look no further! Join us at Dream Live Prosper Communities and become a vital part of something extraordinary.

Dream Live Prosper Communities is a leader in providing top-tier property, asset, and construction management services for multi-family communities, single-family homes, and select commercial assets. We're the proud management company behind the Dream, Live, Prosper, and Village apartment communities, renowned for our Elite Resident program.

Position: Business Manager

As a Business Manager, you play a pivotal role in the success of our multi-million-dollar apartment community business. You'll serve as the second-in-command to the Community Manager, responsible for rent collection, move-in/move-out inspections, community inspections, training, and sales, all aligning with our company policies.

About this opportunity: 

• Location:  Dream Kutztown, 2200 Lifestyle Lane, Kutztown, PA 19530
• Schedule:  Monday through Friday, 9:00 AM - 6:00 PM. Saturdays on rotation. 
• Compensation: $48,000 -$55,000 annually plus bonus (based on experience)   

What We're Looking For in a Business Manager:

• Proven ability to maintain a delinquency rate of less than 2% through respectful rent collection.
• Strong focus on resident retention, leasing, and renewals at market rates.
• Exceptional customer service skills, including overcoming objections.
• Meticulous attention to detail in lease document completion, rent collections, and apartment inspections.
• Track record of achieving results while upholding core values.
• Excellent verbal and written communication skills.
• Multiple years of multifamily property management experience.
• Solid analytical skills, including working with income and financial statements.
• Demonstrated empowerment, accountability, and goal achievement.
• Familiarity with AppFolio, G-suite, and Microsoft Office is a plus.

What you will do as a Business Manager:

• Act as the key contributor to achieving all management company goals at DLP Kutztown.
• Assist the Community Manager in ensuring residents adhere to company and leasing policies, timely rent collections, and smooth community operations in their absence.
• Aid in meeting economic occupancy goals through effective leasing, marketing, training, and apartment inspections.
• Foster positive resident relations and community building.
• Ensure timely rent collection and address delinquencies to maintain a delinquency rate of 2% or lower.
• Uphold respectful, ethical, and professional communication and interactions with residents, teammates, and contractors.
• Supervise leasing operations and conduct training to enhance sales team performance.
• Verify lease paperwork is accurately completed and stored in the AppFolio CRM system.
• Manage property operations, including service, rent collection, paperwork, renewals, and data entry into the CRM system.
• Handle vendor relationships, including purchase orders and invoice processing.
• Regularly inspect community areas and apartments to maintain their condition.
• File on delinquent residents and attend eviction or court hearings when necessary.
• Ensure lease and contract files are accurately prepared upon application approval.
• Initiate and execute lease renewals, ensuring accurate paperwork and resident communication.

Additional Duties:

• Perform tasks as assigned by the Community Manager and portfolio leadership team.

What Motivates Us:

• A fast-paced, growth-oriented environment with continuous expansion.
• Trustworthy leadership valuing communication, personal, and professional growth.
• Innovative and visionary CEO who inspires and mentors.
• A culture dedicated to developing team members through coaching, training, and mutual support.

Our Mission:

At Dream Live Prosper Communities, we are committed to making a positive impact, whether it's through real estate acquisition and development, building relationships, or empowering our team members with the tools to achieve their dreams. We take pride in being recognized on multiple Best Places to Work lists for over six years and maintaining our position on the Inc. 5000 list of fastest-growing companies for ten consecutive years.

Benefits and Perks:

We offer a comprehensive benefits package, including PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement/productivity tools, and the rewarding feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.

If you're ready to advance your career and be part of a fast-growing company dedicated to excellence, apply now! Dream Kutztown awaits your talents.