Business Manager- Commercial International - Satellite Services, Inc.

GENERAL DESCRIPTION / PRIMARY PURPOSE

Reporting to the Director of Commercial International, the Business Manager- Commercial International provides supervision and management of the day-to-day operations of SSI commercial contracts, including monitoring quality of performance, safety compliance, contract compliance, cost control, and manpower requirements. The Business Manager will interact and work closely with the Director of Commercial International to improve contracts' financial and operational performance. This role involves strategic planning and hands-on management to ensure that the organization's operations align with its overall goals.

MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION

• Monitors and manages operations of commercial contract sites.
• Oversees the quality of performance, productivity, cost control, and manpower requirements.
• Acts as liaison between SSI and clients/vendors.
• Ensures prime/subcontract roles are properly arranged and monitored for compliance.
• Assures quality, safety, security and environmental protection in all contracts and compliance with laws governing these areas.
• Executes documentation of contract compliance in corporate records.
• Performs inspections of records, equipment, licenses, quality of work during site visits.
• Reviews weekly and/or monthly statistics and performance data from all sites.
• Analyzes trends and initiate corrective action plans as needed to address contract performance deficiencies.
• Acts as Phase-In Team (PIT) Leader on all new commercial contract awards and phase-outs accordingly.
• Accountable for reaching established corporate objectives including productivity, customer service, financial measurements and safety.
• Any and all other duties assigned by the Director of Commercial International.

JOB SPECIFIC COMPETENCIES

• EXPERIENCE:
  • Minimum of 5 years' experience in operations and facility maintenance.
  • Minimum of 5 years' progressive management level experience in O&M including multi-site oversight.
  • Prior U.S Military experience a plus.
  • Experience in Government Contract Management a plus.
  • Experience in commercial (non-Government) contract Management required.
  • Experience in Work Control and Work Scheduling.
  • Preventive Maintenance, Predictive Maintenance, Service Calls, and IDIQ Projects.

• SKILLS:
  • Ability to review, understand, and apply contracts and performance work statement/standards.
  • Demonstrated managerial and leadership skills.
  • Must have good communication skills, have the ability to read, write, speak, and understand English.
  • Strong organizational skills, particularly in the area of administration.
  • Excellent customer service skills.
  • Proficiency in Microsoft Products, Outlook, Word, Excel, and PowerPoint.
  • Ability to adapt to changing work conditions.

• ADDITIONAL:
• Understanding of subcontract arrangements and other vendor support.
• Hands-on ability to work in a team-oriented environment.
• Comply with all policies, safety guidelines, and procedures; follow all contract specifications and maintain compliance.
• Must have a government security clearance or ability to obtain upon hire.
• Ability to travel (up to 75%).

EDUCATION AND CERTIFICATION

• Bachelor of Science/Bachelor of Arts degree from an accredited university in related field, or equivalent education and experience.
• Valid Driver's License

PHYSICAL REQUIREMENTS

The work environment, while generally hazard free, may include some exposure to dust and varying temperatures. This work is primarily in an office environment where the ability to sit and stand for extended periods may be required. Sufficient mobility to conduct office work such as computer entry is required which includes finger and hand dexterity and fine coordination. Light to moderate physical effort is required while performing operations such as inspections and hands-on guidance and training. Requires occasional bending, stooping, reaching, twisting, kneeling, and ability to lift, carry, push, and/or pull light to moderate weight up to 25 lbs.

WORK HOUR REQUIREMENT

This position is full- time (40 hours per week) and may include extended hours and work on weekends; requires 24/7 availability, and the ability to travel up to 75% of the time.

ESSENTIAL PERSONNEL

This position is designated as essential. This means that when the facility is faced with an institutional emergency, employees in this position may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility.

Satellite Services, Inc. is an Affirmative Action/Equal Employment Opportunity Employer. We are committed to utilizing recruitment efforts to ensure reasonable accommodations for individuals protected by the Rehabilitation Act, the Vietnam Veteran's Readjustment Act, and Title VII of the Americans with Disabilities Act.