Business and Leisure Sales Manager - La Cantera Resort & Spa
San Antonio, TX
About the Job
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
#PGH-BMC
Location Description:Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details.
One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.
Overview:The Sales Manager will be responsible for serving as the hotel representative by identifying and sourcing Leisure and Business Travel to maximize room revenue and ensure budgeted leisure & BT targets are achieved for the property. The ideal candidate is self-motivated, has a strong passion for service, entrepreneurial spirit, is well organized, strong communicator both verbally & written and enjoys finding new ways to bring new business to the Resort.
This position reports directly to the Director of Sales & Marketing and will work closely with the Senior Leisure Sales Leader, Reservations and Revenue Leadership team to ensure that the Leisure and BT sales strategy is in line with the property's business needs. This position is a brand ambassador & embraces the La Cantera Resort & Spa vision and culture. Remote will not be considered for this position.
ESSENTIAL JOB FUNCTIONS:
- Experience in meeting and exceeding individual revenue goals, and able to effectively manage maximize revenue while meeting client needs. Able to identify and optimize opportunities to upsell to suites, SEVEN (21+ up floor) and Villa product.
- Demonstrated success in building brands and delivering results. Looking for a skilled storyteller who is inspired by the challenge of bringing experiences to life and understands who and how to target to the luxury traveler.
- Excellence at proactive selling. Able to target key accounts, markets or segments. Also displays a proven ability to build and strengthen relationships with existing and new clients to include sales calls, entertainment and FAM trips.
- Knowledge of all leisure, transient and business travel distribution channels and tools (i.e. Hotelligence) and possess a thorough understanding of GDS distribution networks, OTA’s.
- Understands the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Achieve monthly, quarterly, and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
- Conduct ongoing internal training with hotel reservations, front office and F&B as needed to ensure Resort performance with consortia programs and expected service levels.
- Strong understanding of affluent travel agency clientele and key consortia segment partners to include, but not limited to, American Express, Signature and Virtuoso.
- Sales experience in a hotel or resort environment; ideally has experience in the Independent Hotel/Resort landscape.
- Strong ability to uncover new accounts and/or grow existing business opportunities.
- This role will require frequent domestic travel and occasional international travel.