Business Intelligence- Associate Director at Verizon

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

 

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

 

• Total by Verizon & Verizon Prepaid: At the forefront, we have Total by Verizon and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores.  Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total by Verizon is on a rapid ascent, capturing the hearts of more customers with its compelling offerings.

• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.

• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.

• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research’s prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.

• SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

 

Join the team that connects people with quality experiences that give them the best value in wireless.

What You’ll Be Doing...

Data Science:

• Having advanced knowledge of experimental design and testing frameworks like A/B testing, Multi-armed Bandit testing etc. to guide optimal decisions across various key pricing  initiatives related to acquisition volume, quality, revenue growth and pricing elasticity. 

• Researching and building proof-of-concept models utilizing various machine learning techniques & traditional statistical techniques to drive optimal business decisions for device roadmap assortment, arbitrage analysis, and pricing elasticity.

• Building Financial models leveraging acquisition modeling and other machine learning techniques while partnering with base management on optimal assortment and leveraging their acquisition quality index for predictive modeling.

• Creating various device assortment forecasting models while partnering with brand and FP&A during OEM negotiations to assist with scenario planning during the modular roadmap process.

• Researching and evaluating price moves to competition and gray market pricing to determine arbitrage impact and provide analytics on optimal thresholds of arbitrage potential to mitigate subsidy loss.

• Partnering with Reporting & Analytics on one data initiatives to bring in retailer POS data to aid in analytics across retailers and channels.

• Providing guidance to Pricing and Insights team on various business case assumptions during the commercial process.

• Providing optimal device pricing recommendations to the organization.

• Generating business insights by using various predictive modeling techniques.

Leadership:

• Developing strong relationships with business partners across the value organization to drive transformational change.

• Partnering with functional groups (Finance, Base Management, Marketing, GTS, AI&D and others) to drive effective business decisions.

• Being recognized as a subject matter expert and participate in knowledge sharing sessions.

• Continually broadening and strengthening knowledge of analytical methods, vendors and tools.

• Managing/Coaching other Data Analytics Professionals.

What we’re looking for...

You’ll Need to Have:

• Eight or more years of relevant work experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Bachelor's degree or four or more years of work experience.

• Advanced proficiency in SQL, Python (/R) and data visualization tools (Tableau, Qlik or native Python or other libraries like Plotly/Streamlit etc). 

• High proficiency with Microsoft Excel and PowerPoint.

• Experience leading a team.

• Experience managing large complex projects involving multiple work streams and stakeholders.

Even Better If You Have One or More of the Following:

• MBA highly preferred.

• Strong Predictive / Prescriptive modeling experience. 

• Strong storytelling to drive recommendations based on the data analysis and articulate trade offs and communication plan to senior executives.

• Ability to translate complex ideas and express them in concise, simple to understand ways.

• Proven ability to take initiative, influence others and achieve results.

• Experience gathering, organizing and analyzing large amounts of information.

• Experience presenting ideas and content to a variety of stakeholders at various levels.

• Experience working collaboratively with a variety of stakeholders.

• Advanced research, analytical, and critical thinking skills with the ability to see things not readily apparent to others and to find unique solutions to complex challenges.

• Experience managing and influencing relationships at the senior executive level. Ability to present and interact with all levels of management.

• Excels at working under pressure on multiple projects simultaneously while meeting deadlines with frequent interruptions and redefined priorities.

• Skilled and comfortable at working within the marketing matrix.

Where you’ll be working…

This hybrid role will have a defined work location that includes work from home and assigned office days (Tuesday, Wednesday, and Thursday weekly).

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.