Business Intelligence Analyst - WellNow Urgent Care

WellNow Urgent Care is here to help our patients get well. Founded in 2011, we have quickly grown, with over 180 locations across New York, Illinois, Indiana, Ohio and Michigan.  Putting people at the heart of everything we do we focus on providing the best care for both our patients and our employees.  ​

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WellNow is a part of TAG - The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and supports over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.​
The Business Intelligence Analyst is an experienced professional with a passion for preparing and presenting information in a visually appealing and easily understood manner, making it relevant and actionable for key stakeholders. Requires the ability to collect and synthesize complex data from multiple sources, provide intellectual rigor to analysis and interpretation processes, and derive meaningful insights that support the achievement of strategic and operational goals. Acts as a resource to the Executive Leadership Team to support and facilitate the development of self-serve analytics. Maximizes use of the enterprise data warehouse and develops solutions that can be scaled. Enjoys working collaboratively with data and cross-functional teams. Will provide analytic training to other departments.

Responsibilities

• Analyze large datasets to discover trends, patterns and actionable insights.
• Apply research and evaluation standards, descriptive statistics and data management principles to translate complex data into meaningful content.
• Conducts independent data discovery in unexplored data schemas.
• Design, create, test and maintain a portfolio of reports, scorecards and dashboards.
• Practices a high level of integrity and honesty in maintaining confidentiality.
• Maintains rigorous data validation standards.
• Participate in enterprise-level metadata, master data management and data governance initiatives.
• Perform a consultative role through collaboration with the process improvement team.
• Present findings using verbal, written, and graphic communication techniques.
• Stay informed about Business Intelligence industry trends, technologies and best practices that can be applied to achieve business goals.
• Work closely with multiple internal stakeholders to analyze business needs and deliver relevant information in appropriate formats.
• Translate business requirements into technical and functional specifications. Design, develop and test deliverables based on specifications.
• Finds intrinsic value in documenting definitions, calculations, data source, and methodologies.
• Present complex information in a logical and understandable format to a wide variety of audiences.

Requirements

• 4+ years of experience in healthcare business intelligence, systems analysis, informatics or a related discipline, including requirements gathering, solution implementation, testing and validation.
• Ability to prioritize and act in an evolving environment.
• Ability to work with minimal supervision and lead small project / performance improvement teams if necessary.
• An innovative thinker that can quickly identify the source issue and turn ideas into solutions.
• Demonstrated proficiency in analyzing data to derive business insights and support performance improvement initiatives.
• Demonstrated proficiency in the collection, classification, dissemination, integration and visualization of complex information.
• Demonstrated proficiency with the Microsoft Office Suite and Power Platform.
• Demonstrated expertise using visualization tools such as Power BI and Tableau.
• Proficient in writing complex SQL statements on SQL Server and BigQuery
• Experience using GCP is a plus.
• Strong analytical skills. Excellent written and verbal communication skills.