Business Insights Analyst - CRE - Citizens

Description


Responsibilities:





+ Provides direct support to Commercial COO to drive strategic & efficient sales and business operations, with focus on optimizing financial performance



+ Assist Commercial COO with various analytical initiatives and support the related execution across the footprint. General oversight and collaboration with market executives to help manage key objectives, helping the management team to drive accountability with consistency



+ Assist with strategic initiatives and help establish and manage national and individual accountability measures



+ Design dashboards & reporting for Commercial COO and other senior management, tracking key performance indicators (KPIs) and productivity analysis which are impactful to the businesses financial and growth performance, and coordinate with other groups across the organization on related initiative execution to support continued deepening of enterprise alignment



+ Serve as an analytical resource providing critical analysis and support for business decision processes, and providing execution support to help drive accountability to ensure the strategic direction of the business remains in line with plan



+ Responsible for establishing & providing daily, weekly, and monthly reporting to management with time sensitive and analytical data and helping to drive accountability through general oversight of strategic initiatives



+ Closely monitor active and prospective CRE banking deals with focus on core KPIs.



+ Ensure integrity of data being used in extracted reports and ad hoc requests



+ Work closely with other business support colleagues to automate reports and processes whenever possible



+ Handle special projects and requests, creating PowerPoint presentations and other materials used for executive leadership meetings, projects/initiatives



+ Become a “champion” of all available sales tools and profitability models, including Salesforce, supporting the CRE Exec and national market leaders and being a go to resource to help deepen best practice utilization for overall sales and business operations, liaising as a resource to the extended team and ensuring data integrity in all facets



+ Provide thought leadership and innovation with ideation and knowledge sharing through monitoring and understanding the competitive landscape, locally and across the commercial real estate sector



+ Gig assignments are encouraged for continued personal development and value add to the overall business in support of deepening enterprise alignment



+ High visibility to senior management across the organization





Requirements:





+ Exceptional organizational skills with the ability to manage multiple competing priorities while consistently meeting deadlines



+ Ability to work in a matrixed environment



+ Ability to execute on broad themes and ideas with little guidance



+ Finance background preferred



+ Effective written and verbal communication skills



+ Solid understanding of financial/analytical concepts



+ Strong interpersonal skills with a demonstrated ability to work independently



+ Solid understanding of operational risk, sales & business analysis



+ Proficient in building PowerPoint presentations and working with other Microsoft applications; Excel and Word



+ General understanding of Salesforce and other deal management tools



+ General knowledge of commercial banking



+ Curiosity and desire to learn the business from the top down



+ Confidentiality is a must



+ A minimum of 2 years’ experience with a bank or commercial finance company



+ Bachelor’s degree in general accounting, business analytics or finance with appropriate financial, sales & business operations analysis, risk framework, project management analyst experience





Hours and Work Schedule



Hours per Week: 40



Work Schedule: Monday - Friday



Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.



Equal Employment Opportunity


At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.


Equal Employment and Opportunity Employer


Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.


Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth







Background Check



Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

07/21/2024