Business Development Representative - Wilmington, NC - NCR VOYIX

About NCR VOYIX


NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.




Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.




Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.




Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.




Title: Business Development Representative


Location: Wilmington, NC– virtual




Position Summary & Key Areas of Responsibility




This position is an individual contributor role responsible for sourcing and selling NCR’s deep stack of restaurant technology and payments solutions.




In close partnership with the sales development team (inside and field), the relationship management/customer success, the sales executive closes new business (SaaS conversions, renewals) within the installed base and with “net new” customers.




As the in-market hospitality solutions expert, this individual develops and executes a sales strategy to win business within assigned territory that is managed, tracked, and reported in Salesforce.com.


The sale executive is responsible for managing end-to-end the sales process (needs and technical requirements analysis, proposal development, and closing) through the order booking.






Key Areas of Responsibility include:

+ Grow market share through sourcing and closing new restaurant sites with NCR Solutions & Payments

+ Develop client focused, ROI-based solution sales plans that leverage strategic Account and prospect planning skills and emphasise value-based selling.

+ Utilise a consultative selling approach clearly identifying key decision-makers and influencers/champions at the prospect and create a strategy to implement an appropriate plan to penetrate.

+ Develop a competitive market growth strategy to maximise the deployment and share of NCR POS and payments solutions within assigned territory.

+ Build, maintain, and capitalise on a foundation of internal and external industry networks to uncover incremental business opportunities and develop a business solution that demonstrates NCR's value and its impact on the prospective customer.

+ Sales Process/Activity Management: Strategically designs a plan to effectively manage territory to maximise incoming orders as necessary to meet annual performance objectives.

+ Qualify opportunities where NCR is best positioned to win and assists in development of an account plan to ensure mutual objectives of the NCR/Customer relationship are realised.

+ Meticulously uses Salesforce CRM to log ALL business development and account activity.

+ Forecasts sales (booking and revenue) with realism and precision.

+ Gains customer commitment, builds momentum and accelerates the sales cycle, while working with key influensers throughout the sales process to minimise issues at closing.

+ Maintain a pipeline of qualified opportunities sufficient to meet sales objectives and execute to winning those opportunities.

+ Upon securing official order comment from customer, works with project management and relationship/customer success team to transition account control responsibility, including solution delivery.








Basic Qualifications

+ BS/BA in related discipline and or equivalent sales experience with 2+ years of experience in outside POS or Cloud sales experience Restaurant Technology/Merchant Processing (Payments) Sales and Business Development ideally in the hospitality vertical.

+ Proven success in consulting and/or solution sales environment.

+ Previous experience with software and services organisation that sell Point-of-Sale, Payment Applications, Above Store, Kitchen Production and Marketing Programs.

+ Must have working knowledge of CRM solutions such as Salesforce.com, Oracle, Microsoft Dynamics 365. Recent Salesforce.com experience is a plus.








Preferred Qualifications

+ Integrated payments (merchant processing) sales experience

+ Deep experience and understanding of the hospitality/restaurant market, industry trends and related competition

+ Strong executive presence –this role will have extensive executive visibility both internally and externally. Effective written and oral communication skills required.

+ Project management skills; Client and Business plan management proficiency

+ “Hunger to Win / Refuse to Lose” sales mentality






Offers of employment are conditional upon passage of screening criteria applicable to the job




EEO Statement


Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.




Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes




“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”





Help us run the world's top brands.




At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.




We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.