Business Development Representative - Permaseal

POSITION SUMMARY

As a Business Development Representative, you will be essential in delivering outstanding service to our clients. Your main tasks will involve making high-volume follow-up calls to existing customers, scheduling appointments for our Sales and Service teams, and promoting free estimates for new products and services. You are expected to make 100-140 calls daily and set 12-20 appointments, ensuring excellence through attention to detail. Comfort with outbound calls is crucial for success in this role.

ESSENTIAL JOB FUNCTIONS

• Contact previous and existing customers to schedule maintenance and add-on appointments.
• Encourage customers to book free estimates for new offerings.
• Meet performance metrics for interactions and appointments.
• Maintain accurate customer records.
• Provide administrative support to other departments.
• Create exceptional customer experiences.
• Demonstrate reliable on-site attendance.
• Exceed goals to drive success.

NECESSARY KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS

• Strong customer service knowledge.
• Proficient in PC and relevant software.
• Excellent verbal communication skills.
• Proficient in English.
• Ability to manage multiple tasks efficiently.
• Accurate data entry skills.

EDUCATION AND EXPERIENCE:

• High School Diploma or G.E.D. required.
• 1+ years in sales or related experience.

NOTICE
The statements herein are intended to describe the general nature and level of work being performed by employees in this position. They are not exhaustive lists of all responsibilities and skills required. Employees may be asked to perform additional duties as needed. This document is subject to change without notice.

As an Equal Opportunity Employer, we are committed to building a diverse organization.