Business Development Manager - McNaughton-McKay Electric Company of Ohio

General Summary:

Develops new business opportunities to gain additional revenues and market share within the geography.  This includes various business development approaches, including cold calling, quote follow-up, creating new marketing campaigns, and utilizing the broader sales and engineering teams where appropriate (CAP/VMI, SaS, etc).

Key Responsibilities:

1. Develops new customer accounts; focuses on account planning, top key accounts, and facilities.
2. Penetrates existing customer accounts and builds relationships within the customers’ organizations.
3. Utilizes all available sales, marketing, and engineering resources including sales tools, like CRM, in the pursuit of new revenue and improved profitability.
4. Establishes E-Store accounts including necessary pricing for new and existing accounts.
5. Responsible for growing Revenue and Margin on an annual basis. 
6. Responsible for commercial issues; internal to customer and McNaughton-McKay.
7. Ensures the successful execution of sales initiatives to assigned accounts, including those initiated by McMc and our vendor partners. 
8. Responds to customer requests by providing information on product information, price, delivery, expediting, and tracking missing or delayed shipments.
9. Determines, negotiates, and/or communicates pricing (including margins, discounts, payment terms, shipping charges, etc.), delivery terms, shipping instructions or restrictions, anticipated delays, and any additional information requested.
10. Uses discretion and judgment when negotiating price to maximize profit margin while meeting the customer’s requirements.
11. Identifies opportunities to add-on or up-sell products to customers that may benefit the customer and suggests alternative products when a customer’s requested product is not available.
12. Attends internal and external training on industry products and systems offered by our vendors.
13. Supports the quality initiatives set forth by the Region.

Knowledge/Skills/Abilities:

1. Bachelor’s degree preferred in a business-related field.  Additional experience will be considered in lieu of meeting the degree requirement.
2. Minimum of five years’ relative distributor-based sales, service, and/or relation experience.
3. Must be highly motivated to succeed!
4. Excellent verbal and written communication skills allowing for a courteous and professional communication.
5. Product knowledge of the key vendors delivered by McNaughton-McKay.
6. Solid computer skills with Microsoft Office products and thorough knowledge of business systems required.
7. Excellent organizational skills, detail-oriented, ability to plan and execute sales strategies efficiently and productively.
8. Work history demonstrating self-motivation and self-management.
9. Maintain a professional and courteous demeanor with customers, suppliers, and fellow employees.