Business Development Manager, Cell & Gene Therapy - Ecolab Inc.

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing our pharmaceutical customers with the most effective and efficient Contamination Control Strategy.

Ecolab is a company committed to growth and we believe that the Business Development Manager, Cell & Gene Therapy role is one of the keys to our success. As leaders in cleaning, disinfection, and bio-decontamination, we are committed to driving growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.
 

Position Purpose:
The Business Development Manager role is designed to establish and grow new partnerships with Cell and Gene Therapy and adjacent Life Science customers by working alongside them at their facilities and identifying potential improvements to ensure regulatory compliance, improve product quality and identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab’s existing and potential customers.

This position will be focused on developing and managing new customers in a select geography. Our industry has a long sales cycle, and a successful candidate should be able to demonstrate a proven track record of managing long term opportunities alongside short term wins. The ability to maintain visibility to sales activities by leveraging a customer relationship management (CRM) system is critical to success.

The candidate will be expected to provide support and input to customer technical inquiries, liaising with the Global Technical Consultant (GTC) team and coordinating and managing responses where required. They will advise customers on Contamination Control programs and services Ecolab can provide and facilitate discussions with GTC who will advise on appropriate methodology, set up cleaning validation concepts and implement studies together with our customers. She/he will also facilitate project management (i.e., initiating, and steering projects where there are gaps identified in our available data). Additionally, they will offer initial on-site advice about customers’ existing practice and request/initiate technical visits and support site surveys where appropriate.

The role will provide guidance to customers on the processes and products which can support these activities.  The role is responsible for technically supporting the implementation of improvements (i.e overseeing/managing optimization of cleaning, disinfection, and bio-decontamination processes) and providing a link between customers and Ecolab Life Science functional teams.

What You Will Do:

• Build and maintain a robust pipeline of growth opportunities for chemistry and capital equipment.

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanroom related applications as well as manufacturing suites.

• Support customer technical visits and site surveys, reviewing customer processes and the cleaning and disinfection products in place to ensure they are both compliant and as efficient. Partnering with GTC to providing recommendations and support any change.

• Assist the customer in their change control process in partnership with GTC including training; support a cleaning validation program and provide direct support to customer teams that implement site validations.

• Conduct and/or support customer-facing seminars and internal training on cleaning principles/best practice and support seminars/training for optimization/compliance and validation for Pharma manufacturing.

• Interface directly with Corporate Account Managers to present Ecolab program and ensure deliverables meet the customer needs.

• Assist in communicating best practices and key learnings to the greater field organization.

• Responsible for ensuring brand standards and awareness, accuracy, and compliance of reports in a timely manner.

• Partner with Marketing and other Sales teams to optimize value capture and reporting processes

Minimum Qualifications:

• Bachelor of Science Degree

• 3 years of practical experience in Pharma or adjacent Life Science production (e.g., GMP Cleaning Disinfection)

• 1 year of experience in Cell and Gene Therapy

• Demonstrated success in growing a book of business

• Experience in understanding/troubleshooting of Contamination Control Strategies for cleanrooms

• Ability to travel 50%+ within North America based on customer needs

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Valid driver’s license and acceptable motor vehicle record 2 years

Preferred Qualifications:

• Experience in Life Sciences industry (Pharmaceutical)

• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through

• Master’s degree in Pharmaceutical Technology/ Microbiology (or comparable)

• Demonstrated familiarity with/experience of with internal or external auditing

• Experience in change control processes

• Good knowledge of existing guidelines dealing with cleaning and disinfection, including (but not limited to): EMA, FDA, MHRA

• Understanding regulatory compliance frameworks (e.g., ISPE; ASTM; EudraLex GMP Annexes; PIC/S; USP)

• Previous experience in GMP production sites

About Life Sciences

Our Life Sciences team partners with global pharmaceutical and personal care manufacturers to enhance safety, compliance and operational efficiency through a comprehensive, programmatic approach to contamination control, cleaning and disinfection. Our end-to-end contamination control solutions, enhanced by Bioquell technology, deliver safer processes that reduce risk and ensure product quality and brand protection. Our offerings meet regulatory requirements, support compliance initiatives, and produce operational efficiencies, while achieving cost savings for our customers

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Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.