Business Development Coordinator - Jeff D'Ambrosio Auto Group

Business Development Center (BDC) Manager

Are you passionate about the automotive industry and skilled in building lasting relationships with customers? Do you thrive in a dynamic environment where your leadership skills can shine? If so, we have the perfect opportunity for you! Jeff D'Ambrosio Auto Group is seeking a highly motivated and experienced Business Development Center (BDC) Manager to join our team .at Jeff D’Ambrosio Auto Group

Key Responsibilities:

• Lead and manage the Business Development Center team to ensure exceptional customer service and maximize sales opportunities.
• Develop and implement strategies to generate leads and increase showroom traffic.
• Oversee all aspects of BDC operations, including inbound and outbound calls, email communications, and appointment scheduling.
• Monitor and analyze BDC performance metrics to identify areas for improvement and implement solutions to optimize efficiency and effectiveness.
• Train, mentor, and motivate BDC team members to achieve individual and team goals.
• Collaborate with sales, service, and marketing departments to align BDC initiatives with overall business objectives.
• Stay informed about industry trends and best practices to continuously enhance BDC operations and customer experience.

Qualifications:

• Previous experience in automotive BDC management required.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• Proven track record of achieving sales targets and driving results.
• Ability to analyze data and make data-driven decisions.
• Customer-focused mindset with a passion for delivering exceptional service.
• Proficiency in CRM systems and other relevant software applications.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including medical, dental and 401K.
• Paid time off and holiday pay.
• Ongoing training and professional development opportunities.
• Employee discounts on vehicle purchases, parts, and services.