Business Development Center - Toyota of Woodbridge

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be responsible for answering service department phone calls and making appointments for the department. You will also be responsible for directing calls to the appropriate service writer and or taking messages!

What We Are Looking For

Ourisman Toyota  is seeking a dedicated Business Development Coordinator to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

About Us

In 1921, Benjamin Ourisman opened a Chevrolet dealership in Washington. At the start of World War II, Ourisman Chevrolet was the largest auto dealer in the U.S. Today, Ourisman Automotive Group has grown to over 17 locations and is still owned and operated by the 4th generation of the Ourisman family. Mr. Ourisman’s standards have set the bar high as “Every customer has to be completely satisfied, every time. We want them to come back and we’ll do whatever is necessary to reach that goal.”

What We Offer

• Competitive Compensation
• Career Growth
• Mentorship Program
• Paid Training
• Medical, Dental, Vision
• Life and Disability
• 401 K
• Paid Vacation
• Saturday Lunches 

Responsibilities

• Answer customer calls and establish follows-up with service appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen