Business Development Associate - Ultimate Medical Academy

Purpose of the Position:

The Business Development Associate is responsible for Career Services functions and duties as they relate to providing UMA graduates employment opportunities and ensuring graduate success by connecting them with allied healthcare employers. The Business Development Associate focuses on managing the employer-facing process of Career Services including account and territory development, job order management, and employer confirmation, as well as partnering with the graduate-facing roles to fulfill job opportunities.

The Business Development Associate reports to the Director, Alumni Services.

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Anticipated starting rate of $ $20.00 per hour; pay rate negotiable based on experience and qualifications.
• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Key Responsibilities:

Business Development and Employer Management:

• Manages an assigned territory and is responsible for developing employer relationships within the allied healthcare field for graduate placement opportunities.
• Contact prospective employer partners through cold calling and leveraging the internal UMA leads management system.
• Develops and implements plans to achieve student and graduate employment goals.
• Matches graduates to employer positions and maintains ongoing relationships with companies to ensure excellent customer satisfaction.
• Maintains timely, compliant, and accurate documentation and metric requirements on all activity related to UMA graduates, employers, job orders and interview results up to and including placement of graduates.
• Consistently meets or exceeds department metrics and quotas including talk time, interviews, hires and monthly goal of placed graduates.
• Performs other duties as assigned

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Work Experience, Skills & Abilities:

Minimum Requirements:

• Completion of the Career Services New Hire training program
• Completion of training in the following areas:
  • MS Outlook, Lead Management, Interpersonal Communication, Time Management, Scrubbing, Reengagement, and Healthcare 101
• Associate degree or equivalent combination of education and experience
• Able to work in a high-powered, dynamic, energetic and results-drive call center environment
• Demonstrated track record of success in past roles
• Stable employment record
• Exceptional communication, presentation, and interpersonal skills with the ability to establish rapport with a diverse customer base
• Ability to multi-task and handle a high-pressure environment with timeline pressures
• Committed, self-driven, with strong follow-up skills
• Comfortable working independently or in a team environment
• Able to support a diverse and inclusive work environment
• Able to professionally communicate in verbal and written English
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams

Preferred Requirements:

• Bachelor’s Degree
• 1 year of sales experience, staffing, long-line sales, 3rd party logistics
• Experience in employment staffing, career services, out-placement services or sales experience in the corporate sector
• Experience in cold calling in a production driven environment
• Proven track record in professional sales or business development
• Past success in servicing customers in a people-oriented industry
• Experience with Zoho, Microsoft Dynamics, or a similar CRM system

Working Environment:

• This is a full-time remote position
• Some travel required - Valid Driver’s License required
• Flexibility to work evenings and weekends as needed.

Physical Demands:

• Requires long periods of sitting at a desk working on a computer
• Must be able to remain in a stationary position (sitting at a desk) for 80% of the time
• Requires ability to travel
• Requires occasional bending, stooping and squatting
• Requires occasional lifting of up to 10 lbs.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY.

We operate honestly and ethically in a compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES.
We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS.
We are committed to our team members’ success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development, and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE.
​​​​​​​We pursue results with a sense of purpose reflective of our student-centered mission. We take responsibility for supporting ambitious student outcomes and hold each other accountable to this end. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY.
Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic, and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE.
​​​​​​​We believe that diverse, inclusive teams produce breakthrough results.  We strive to build and maintain positive relationships with team members from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner.  By working together, we win together, ensuring that the goals of the institution are the focal point of our efforts.

Acknowledgement

This job description is intended to be an accurate reflection of the current position. It may not include every job responsibility. Job duties may fluctuate based on needs of the business. UMA reserves the right to revise the job or require that additional or different tasks be performed.

I have read and understand all the responsibilities and accountabilities in my job description. This job description is a tool used by me and management to help assess, evaluate and provide guidelines and expectations for the position named herein. I understand that it is not a contract and it does not constitute any guarantee of future employment. 

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://careers-ultimatemedical.icims.com/