Business Development Associate - Synaptic Incorporated

About Us:

Synaptic is a sales and customer acquisition firm dedicated to helping our clients achieve rapid and sustainable growth in the Cleveland - Lakewood area. We specialize in delivering strategic solutions that drive direct customer enrollment and engagement, ensuring our clients stay ahead in today's competitive business landscape.

Position Overview:

We are seeking a highly motivated and customer-focused Business Development Associate to join our team. In this role, you will play a pivotal part in expanding our clients' customer bases and promoting their products and services with local businesses.  As a key member of our business development team, you will work closely with clients to understand their unique needs and execute effective customer enrollment and engagement initiatives.

Responsibilities:

• Collaborate with clients to comprehend their products, services, and target audiences in order to develop tailored customer acquisition and engagement strategies.
• Identify and engage potential customers through direct residential outreach initiatives 
• Build and nurture strong relationships with potential customers, guiding them through the enrollment process and addressing their questions and concerns.
• Utilize customer relationship management (CRM) software to track leads, interactions, and engagement progress.
• Collaborate with internal teams to align strategies with broader company goals and ensure a seamless customer experience.
• Stay informed about industry trends and best practices, continuously seeking opportunities for professional development.
• Prepare and present regular reports to clients, showcasing the effectiveness and impact of customer acquisition and engagement initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience) preferred.
• At least some proven experience in business development, sales, or customer acquisition roles.
• Exceptional interpersonal and communication skills, both written and verbal.
• Ability to build rapport and connect with diverse audiences.
• Strong analytical and problem-solving abilities, with a data-driven mindset.
• Results-oriented attitude with a demonstrated track record of meeting or exceeding targets.
• A self-starter who can work independently and as part of a team.
• Knowledge of [specific industry or market your clients operate in] is a plus.
• Willingness to adapt to evolving client needs and industry dynamics.
• Previous experience in [mention any specific industries your clients serve] is advantageous.

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