Business Communications Specialist - Hybrid - Cigna Global Health Benefits - Cigna

Cigna Global Health Benefits (CGHB) is the leading provider of health benefits for globally mobile employees and global business travelers. We help them stay healthy, with high levels of vitality. We offer unrivaled access to affordable, high-quality care across the globe and wherever our customers may be, with 325K+ providers outside the United States. This on-the-ground network of healthcare support lends itself to local expertise, with more than 1.7 million in-network providers worldwide. Cigna Healthcare also offers value-added coverage and services such as concierge travel assistance, global telehealth, long-term disability insurance, virtual behavioral health, medical evacuation, and other global well-being resources.

The Business Communications Specialist will excel at working within a global, complex, fast-paced, and highly collaborative environment, partnering with Business Communications and functional partners, centers of excellence, senior business leaders, and other internal and external resources to drive business and Communications strategies. Strong and effective stakeholder, time, and project management are key to this role's success.

The role will play a key supporting role for the small team and be accountable for project and communications plan management, report generation, functional workflows, writing and editing, and tactical analysis. Responsibilities include supporting the development and execution of communications strategies, plans, and tools that drive internal stakeholder engagement and understanding of business and executive priorities. This includes developing content for multiple channels including digital, print, and electronic, creating reports, and leveraging insights and analysis. The role plays a critical role in keeping the team's priorities moving forward by supporting the creation, approval, and distribution of project-related materials such as senior leader presentation materials; organizational announcements; decks; and a wide variety of internal communications and content.

Primary Responsibilities

• Supports the execution and measurement of Business Communications strategies and tactics
• Assists in developing, managing, and maintaining a wide range of multi-channel communications.
• Creates and maintains Business Communications Plan, ensuring timely execution and delivery of strategies and tactics.
• Coordinates and supports communication tactic execution including creation, approvals, proofing, and distribution.
• Responsible for measuring the effectiveness of Business Communications tactics across channels, including intranet, events, media outlets, and social.
• Supports the development of custom internal client-specific communications.
• Contributes to efforts designed to identify executive thought leadership and profile-raising communications opportunities, including public relations, and media tactics.
• Understand the CGHB business and stakeholder needs.

The successful candidate will have a growth mindset, easily adapting and thriving in a fast-paced, energetic, and global team environment with flexible and changing timeframes and demands. The individual will be a fast learner with the ability and confidence to work with minimal supervision and independently with senior-level business partners to assess and drive progress and results. The role provides exposure and experience across the International Health business, and an opportunity to partner with peers and leaders across multiple functional areas.

Ideal candidates will offer:

• Bachelor's Degree in communications or equivalent work experience.
• 8+ years in communications, or comparable roles with specific experience supporting the management and assessment of communication strategies.
• Prior experience supporting the development of integrated communications plans.
• Goal-oriented and personally accountable; resourceful and self-directed; a quick learner who is adept at managing through ambiguity, confident in proposing solutions, and able to drive results.
• Outstanding organizational and project management skills and ability to manage multiple priorities concurrently. Agility to pivot and reprioritize to meet changing demands and tight deadlines.
• Creativity and focus with an ability to execute ideas quickly, decisively, and with a variety of teams and resources within and outside of the organization.
• Attention to detail; ability to multi-task; deadline-driven mindset; and skilled at producing high-quality work products within short timeframes.
• Strong relationship management skills and team player who can collaborate with internal and external partners to drive results by fostering collaboration and securing buy-in.
• Proven ability and comfort working directly with senior-level business leaders.
• Excellent oral and written communication skills, research and information-gathering skills.
• Strong PowerPoint skills.
• Strong interest in understanding the challenges and nuances of international business requirements; global communications experience a plus.
• Insurance experience a plus.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.