Business Banking Deposit Officer - Rosedale Federal Savings and Loan Association

Join Rosedale Federal and Be a Part of OUR STORY

At Rosedale Federal, we pride ourselves on being a community bank. We are a highly successful, growing financial institution with a rich 116-year history, over $1 billion in assets, 13 retail branch locations in MD, and approximately 155 employees. Our culture, strategic vision, and core values center around community, both internal and external. We believe what sets us apart is our strong commitment to our people - employees, customers, and communities - with a focus on employee engagement and recognition, work/life balance, growth and development opportunities, personal connections, delivering an exceptional personal touch customer experience, charitable giving, employee involvement in our communities, financial literacy, and so much more.

About the Job

We are currently seeking a Business Banking Deposit Officer to join our team. This position markets and sells business products and services to existing and prospective business customers. Solicits new core business deposits. Partners with commercial lenders, retail bankers, and the operations team to support business customers with identifying needs, recommending solutions, implementing products, and training. Serves as a relationship manager on all deposit/cash management matters for business customers. Supports the strategic direction of the organization. Develops and promotes strong community relations.

In this position you will:

• Acquires, deepens, and retains business banking relationships (new and existing) with a focus on core deposit growth and cash management products.
• Works closely with retail bankers and commercial lenders to uncover the banking needs of business customers, to cross sell business products and services to meet those financial needs, and to identify viable solutions when challenges/problems arise.
• Develops and executes sales presentations for customers/prospects to include formal written and oral presentations in response to requests for proposal, as well as in the regular course of business.
• Makes warm calls to existing customers with retail bankers and lenders.
• Makes cold calls to prospective customers, generates prospect lists, and cultivates referral sources with retail bankers and lenders.
• Provides ongoing support to lenders and retail team members on the business suite of products and services.
• Executes all sales-related activities and tracks that activity in the Bank's customer relationship management system.
• Attends networking events to build business, which may require after hour attendance.
• Creates a partnership with the internal and external community, promoting a positive image of the company.
• Supports the onboarding of business customers into the various deposit related products and services.
• Executes customer support and maintenance requests.
• Prepares business prospect proposals.
• Supports the rollout of new business banking products and services.
• Provides input on the development of business products and services, staying current on trends among the competition.
• Completes product documentation/agreements with clients.
• Makes decisions on business accounts for the daily overdraft report.
• Remains current on all industry issues and regulations applicable to the duties of the position.
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position.
• Completes all assigned online or in-person Compliance, Human Resources, and Departmental training modules/classes.

This list of essential functions is not necessarily exhaustive and may be supplemented, or otherwise revised by the employer, at its sole discretion.

What we are looking for:

• Bachelor's degree in Business or Finance preferred or equivalent experience.
• 7-10 years of banking experience to include experience working with business customers.
• Excellent customer service and verbal and written communication skills.
• Ability to market products and services and establish and deepen customer relationships.
• Effective problem solving and decision-making skills.
• Strong multi-tasking and organizational skills.
• Working knowledge of personal computers, office software and other office equipment.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals, or government regulations.
• Ability to read, analyze and interpret financial reports and/or legal documents.
• Ability to write routine reports and business correspondence.
• Ability to respond in writing to customer complaints, regulatory agencies, or members of the business community.
• Ability to effectively present information and respond to questions from clients, customers, and the general public.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

• Must be able to remain in a standing position for long periods of time (50% of the time)
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Ability to travel to other locations based on business need.

Benefits you will enjoy:

• 401(k) - fully vested employer match and discretionary year end employer profit share contribution
• Health Savings Account with generous employer contribution
• Wide variety of Voluntary Benefit Options
• Employer subsidized Health & Wellness Fitness Program
• Generous paid time off including Birthday Day Off
• Paid Parental Leave
• Discretionary performance-based bonus program
• RISE Employee Recognition Program
• Paid Community Outreach Hours

We are an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex or gender (including pregnancy), age, marital status, disability, national origin, veteran status, sexual orientation, gender identity, genetic information or any other protected class.