Business Analyst with Airlines Industry Experience at WHIZTEK CORP

Job Title: Business Analyst with Airlines Industry Experience

Client Name: United Airlines 

Location: Houston, TX

Work Mode: Hybrid

Duration: Long-Term Contract

Note: Must be legally authorized to work in the United States for any employer without sponsorship

Description:

Top 5 Skill sets

Requirements Gathering and Documentation

Communication and Stakeholder Management

Attention to Detail

Quality Assurance and Testing

Data Analysis Skills

Technology/IT

The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

Job overview and responsibilities

Responsible for leveraging IT resources to solve business needs and problems. They play a crucial role in the development of high-performing and large-volume integration applications. Role will focus on using the agile method to plan, design, develop and launch efficient systems and solutions in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate, and resolve issues, opportunities or problems in order to maximize the benefit of IT and Business investments.

Works on one or more moderate to complex projects

Provides direction, tools, and process support to less senior employees

Knowledge in own discipline

Provides basic support and solutions

Makes decisions within guidelines & policy

Coordinate testing activities between all end user channels (dotcom/mobile/etc.) and the integration platform

Assist in planning and design of solutions via requirements gathering

Create simple workflow models and process maps based on input from multiple sources

Demonstrate knowledge of software design and design patterns, integration standards as well as its applicability at coding and testing cycles

Lead meetings with Technology and Business Partners to gather needs and requirements

Aligns process/procedures to best practice solutions

Analyzes efficiencies and effectiveness of current solutions

Document training programs and knowledge articles

Basic understanding of business principles (United systems)

Identifies problems/issues and finds solutions

Monitors compliance and adherence to principles

Partners with business managers

Ensure issues are tracked and resolved, providing activity updates and documenting changes to business workflows and processes

Document service levels

Required

Bachelor’s Degree in Computer Science, Information Systems, or Business Administration

2-5 IT and/or business experience, or any equivalent combination of experience, education, and/or training

Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level

Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain

Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer

Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

Preferred

1-2 years in Airline Industry

Knowledgeable with databases such as SQL Server, Oracle, and MongoDB beneficial

Understanding of ELK Stack beneficial