Business Analyst, Washington DC - Rhombus

Purpose

Rhombus Power is looking for a full-time Business Analyst with excellent communication skills, attention to detail, and interest in U.S. national security to support Rhombus' growing portfolio on-site at the Pentagon.

About Rhombus Power

We work to provide relevant, actionable, and AI-powered insights at each step in the defense decision-making cycle. Rhombus uses data-driven technology to equip our clients with the tools they need to solve the complex, interconnected challenges they face.

We are looking for people who are driven by a sense of purpose.

Duties and Responsibilities

As a member of the client success team on-site at the Pentagon, you'll act as a valuable point of contact for Rhombus government clients and a critical node of communication for the CS team.

You'll work on-site at the Pentagon for three to five days a week, with floating WFH/remote days as client requirements allow (primary location: Pentagon).

Due to the nature of our work, a DOD clearance may be required for this position. As such, US Citizenship is required for this position.

You'll use your stellar communication skills, organization, and analysis skills to support product development, relationship management, and operations functions at Rhombus. Some examples of these duties include:

• Develop internal and external written products in collaboration with other members of the CS team (presentations, documents, etc.).
• Attend, document, and participate in CS and company events, including routine and stakeholder meetings, workshops, and product demonstrations (internal and external) as well as other events both virtually and on- and off- site.
• Develop and maintain a robust knowledge base of Rhombus products, key stakeholders, and client perspectives to act as critical "connective tissue" between leadership, client success managers, product managers, and developers at the company.
• Stay up-to-date on Rhombus-relevant changes to the DoD data landscape, developing an awareness of datasets/processes used in each Rhombus application.
• Effectively communicate Rhombus progress to government stakeholders via regular reports.
• Work on a portfolio of Rhombus applications under the guidance of Rhombus CS Managers.
• Capture client feedback, concerns, and DoD sentiment and summarize for senior stakeholders through collaboration with other members of the CS team.
• Strategize with operations and CS teammates on product implementation methods, application wide-release, stakeholder engagement, etc.
• Help facilitate client training on core Rhombus products via in-person/virtual training with clients, demonstrations, development of training materials, fielding client questions, etc.
• Maintain and enhance project trackers and project management tools.
• Scheduling and other administrative duties as needed to support CS team success.

Travel: <25% of the time, with additional travel opportunities determined by interest and company need. Occasional travel to other Rhombus locations (HI/CO/NE/CA).

Qualifications and Skills

As a Business Analyst for Rhombus Power, you're an excellent, confident communicator at ease with a variety of audiences - from senior Rhombus and government leaders to your immediate teammates. You're a motivated self-starter comfortable navigating ambiguity, and you have an insatiable curiosity for "how can we do this better?". You also have a reputation for succeeding in a collaborative, dynamic environment with rapidly-changing priorities. You have the following:

• At minimum, bachelor's degree in International Relations, Foreign Affairs, Public Policy, Political Science or a science/engineering discipline with 2-3 years of work experience or a Master's degree in a similar fields with 1-2 years of work experience
• Comfortable delivering presentations and public-speaking
• Data-literate with experience in data analysis; comfortable with Excel and confident in basic statistics
• Experience creating a wide range of documents (presentations, internal documents, pamphlets, training materials, etc.)
• Excellent at Microsoft Office Products
• Experience with various remote-collaboration tools (Teams, Zoom, etc.)
• Detail-oriented and well-organized
• Demonstrated ability to juggle multiple priorities and meet tight deadlines
• Passionate about the intersection between advancing technologies and national security
• A team-player who works collaboratively and well with others
• Ability to obtain a TS/SCI clearance required.

Preferred Qualifications and Skills

• Background or prior experience at DoD
• Background or prior experience at a technology company, SaaS firm, defense contractor, or in the startup environment
• Experience with Python, SQL, Stata, or R
• Active Secret or TS/SCI clearance.