Business Analyst - Vista Viewpoint - ARCO a Family of Construction Companies

Are you an out of the box thinker? Are you passionate about solving business problems with the latest technology? If the answer is, “Yes!” then we have an exciting, long-term opportunity for you. Who are we? We are ARCO, a Family of Construction Companies. 

We are looking for a Business Analyst specializing in our financial systems to join our established Technology team. The Business Analyst will maintain, support and enhance various business applications, Vista by Viewpoint, we have in place today as well as be part of the team to bring the next set of business tools to our organization.  

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment.

• Perform troubleshooting, user setup and minor enhancements on business applications ranging from out of the box to custom developed in an evolving and growing environment.
• Complete configuration and customization activities to meet business requirements, including basic maintenance of imports and integrations between products
• Analyze, extract and translate business requirements into technical requirements
• Effectively test changes and enhancements to deliver the best possible solution
• Accurately document requirements and solutions so that it can be communicated to development resources
• Identify root cause for commonly occurring issues and recommend permanent solutions
• Create training guides and documentation for a wide range of audiences
• Conduct trainings (classroom, 1 on 1, webinar, recorded) for end users
• Identify break/fix incidents versus enhancement requests, work well with other cross functional teams to resolve any break/fix incidents
• Be able to communicate effectively with a wide range of end users/business users

• Bachelor’s Degree in a technology related field.
• 3-6 years of experience in a support role.
• Ability to quickly grasp applications purpose and understanding of it’s process.
• Experience in system support and be able to perform root cause analysis to find out if it's a system issue, operation issue, master data issue, etc
• Ability to quickly grasp applications purpose and understanding of it’s process.
• Experience with Financial ERP applications/process, Viewpoint is a plus.
• Light SQL proficiency, especially in Microsoft SQL Server environments
• Construction experience considered a plus.
• General understanding of SQL and relational databases preferred.
• Self-motivated individual who can find innovative ways to solve recurring problems.
• Strong troubleshooting, analytical, reasoning and research abilities.
• Exceptional communication skills both written and verbal.
• Strong interpersonal skills and rock star level customer service.
• Thrive in a fast-paced and agile work environment.
• Minimal travel required.