Who we are
Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on cardiovascular, metabolic, neuroscience, oncology, and rare diseases, is applied to develop flexible plans and solve problems quickly for our customers.
Our talented team of 3,000+ professionals spans 60+ countries. We are united in a cause with our customers to improve the lives of patients through new and innovative therapies.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
What the Solutions Analyst Does at Worldwide: Applies both business knowledge and technical expertise to support the implementation of clinical systems for business stakeholders to meet cross-organizational business needs as well as the configuration of systems to meet study requirements by providing analysis, recommendation, documentation, and delivery of technical solutions
What you will do:
Tasks may include but are not limited to:
- Provide technical input to multi-disciplined project teams tasked by senior executives to address particular business needs during all project phases from discovery to retirement
- Provide analysis input, technical documentation, and other support needed to build a business case for strategic initiatives supporting departments across the corporation.
- Apply both business as well as technical expertise to assist in the selection and implementation of external systems and services
- Provide technical support to drive the adoption of new solutions
- Produce and maintain business requirements, configuration requirements, and technical specification documentation for clinical systems as well as for study-specific software implementations or configurations, such as IRT or cross-system integrations
- Elicit stakeholders’ underlying business needs and transform them into documented business requirements, via multiple and various techniques including interviewing stakeholders and users, applying business knowledge and insight, researching industry best practices and emerging technology, and considering options beyond stakeholders’ suggested solutions
- Manage the requirements change process to ensure traceability and alignment with departmental processes and tools
- Ensure effective communication of business and functional requirements to the project team and stakeholders
- Provide expertise and mentorship to the project team and stakeholders in the use of new systems
- Configure systems and integrations between systems to meet the needs of documented requirements at a system or study level, in alignment with relevant SOPs and work practices
- Provide quality control review of configurations implemented by others to verify alignment with SOPs and requirements
- Support or execute the design, implementation, and quality control review of reports using business intelligence tools
- Perform other duties as assigned
What you will bring to the role:
- Ability to communicate concisely and effectively in both written and spoken English
- Proficient in the use of common office software
- Highly effective in the use of interviews to uncover fundamental business requirements
- Strong presentation skills
- Able to work with all levels of stakeholders including senior executives
- Ability to quickly become proficient in new systems, including the ability to represent system capabilities via demonstration
- Self-motivated individual who can positively contribute to a team environment
- High attention to detail
- Highly creative, and able to adapt to new technologies, concepts, and processes, and to make improvements and solve problems
- Ability to mentor others in new technologies and best practices
Your experience
- Educated to degree level in a relevant discipline or able to demonstrate equivalent work experience
- Experience analyzing user or business requirements and documenting them
- Experience with various modeling techniques such as process modeling, data modeling, system modeling
- 5+ years’ experience in the conduct of clinical trials and an understanding of the computer systems utilized in support of clinical trials OR in business systems analysis for medium to large back office systems
- Understanding of application and integration infrastructures and how they can and should be utilized to achieve business goals
- Familiarity with user experience concepts and best practices
- Familiarity with risk assessment and mitigation planning strategies
- Familiarity with GxP regulatory requirements
- Understanding of IRT design and just-in-time drug supply desired
- Familiarity with clinical trials, patient safety, data integrity, and associated regulations desired
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at www.worldwide.com/careers! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.