Business Analyst at Softworld Inc

Job Title: Business Analyst

Location: Allentown PA 18106 Remote CST

Onsite Requirements:

• "Application retirement" OR "archival strategy" experience
• Solix experience
• Vendor Relationship skills

Job Description:

Position we're looking for:

• Bachelor's degree in computer science or related field, or equivalent experience.
• Experienced Business Reporting Requirements Gathering is required.
• Strong oral and written communication skills
• Experienced Solix 3.0 CDP System Administrator (not required)
• Continuous improvement mindset with strong analysis and problem-solving skills.
• Passion for collaboration and driving work process efficiency is required.
• Proficient in MS Office suite of tools.
• Application Lifecycle knowledge and archival experience is desired.
• Ability to speak Spanish, is highly desired.
• Strong vendor relationship and product management skills
• Understanding of SQL and complex databases is highly desired.
• Strong presentation skills and ability to lead Solix Business User workshops.

What they'll do for us;

• Support to execute the application retirement and archival strategy.
• Perform regular status reviews to report on retirement and archival initiatives.
• Partner with Business SME's to drive the accurate completion of reporting requirements and information lifecycle specifications.
• Provide business consultation with clear expectations.
• Support to enhance the application retirement and archival processes including the development of support process materials.
• Support Business Users to triage and assess escalations for archival issues.
• Support access to systems used in the archival process.
• Facilitate end to end testing processes between the Archival Solution Partners and the Business SME's.
• Drive the configuration accuracy of retention policies in the archival solution.
• Work closely with the PM to ensure successful completion of project deliverables.
• Continuously drive excellence in the areas of optimizing services and work processes, improving quality and reliability and lowering total costs
• Define and implement effective and efficient support models and processes.
• Support as the System Administrator for Solix 3.0