Business Analyst - Expert Pool Builders

Job Responsibilities:

• Define configuration specifications and business analysis requirements


• Perform quality assurance


• Define reporting and alerting requirements


• Own and develop relationship with partners, working with them to optimize and enhance our integration


• Help design, document and maintain system processes


• Report on common sources of technical issues or questions and make recommendations to product team


• Communicate key insights and findings to product team


• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Job Skills:

• Previous experience in Business / Systems Analysis or Quality Assurance


• A degree in IT / Computer Science


• Proven experience in eliciting requirements and testing


• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools


• Solid experience in writing SQL queries


• Basic knowledge in generating process documentation


• Strong written and verbal communication skills including technical writing skills