Business Analyst (Richfield, OH, US, 44286) - The Davey Tree Expert Company

Position Overview

As a Project Analyst, you will be responsible for analyzing, maintaining, and implementing solutions and documentation to support project goals. You will analyze project data, create comprehensive reports, and provide valuable insights to ensure project success. The ideal candidate is a proactive problem-solver with strong analytical skills and a passion for driving project success. Responsibilities include:
Consistent QA/QC on incoming data and report on identified patterns

• Creating and documenting project workflows
• Engaging with clients and multiple entities of the business
• Creating web dashboards
• Providing resources for clients

The objective of this role is to maintain and expand relationships with external clients while supporting the diverse needs of a growing operations team. It also requires a sense of comfort in navigating challenging scenarios and conversations with the Operations teams and clients. This will ensure the satisfaction of both teams and create the foundation for success. The role requires a high sense of urgency to solve problems, identify new solutions, and communicate key metrics effectively. This is a chance to drive impactful change in a company where your contributions truly matter.
 

Job Duties

What you'll do:

• Ensure the integrity and accuracy of project-related data through meticulous documentation and validation processes.
• Generate regular reports on project progress and performance metrics for internal and external stakeholders.
• Collaborate with project managers and cross-functional teams to gather project-related information and provide insights for decision-making. 
• Conduct thorough data analysis to identify trends, patterns, and opportunities relevant to project success.
• Interpret and understand client source data for the purpose of disseminating to team members and determining suitability to support project requirements.  
• Cultivate a positive culture.
• Assist team members in developing technical skill sets, capabilities, & motivation.
• Attend meetings as requested.
• Facilitate problem solving and collaboration.
• Ensure deliverables are prepared to satisfy the project requirements, cost, and schedule.
• Attend client setup meetings both remote and onsite
• Review completed tasks to ensure yielded results fall within project specific standards.
• Conducts a variety of analysis related to the development and implementation of assigned projects; evaluates alternatives, makes recommendations and presents reports/findings to internal & external parties as necessary.
   

ESSENTIAL Software Expertise

• ArcGIS Desktop (ArcMap & ArcCatalog) and ArcGIS Pro
• ArcGIS Online
• ArcGIS Mobile Field Apps; ArcGIS Collector/Field Maps, Survey 123, Quick Capture
• Microsoft SQL Server; Management Studio
• Dashboard Creation Software; Looker Studio, Microsoft Power BI
• Microsoft Office Suite; Word, Excel, PowerPoint, OneNote, OneDrive, Visio
• Adobe Acrobat
• Web Meeting Applications; Microsoft Teams, LogMeIn GoToMeeting/GoToTraining, Zoom, GoogleMeets
• Google Enterprise Suite; Drive, Sheets, Gmail

Qualifications

• Education and Experience: 
• Bachelor’s degree from an accredited college or university with major coursework in GIS, geography, planning, civil engineering, computer science, or related fields. 
• 1-3 years of experience in a relevant field (GIS, data analytics, project management, or similar).
• Strong working knowledge of the following software:
  • ArcGIS Suite (ArcMap/ArcCatalog, ArcGIS Pro, ArcGIS Online, mobile field apps)
  • Dashboard creation software (Looker Studio, Power BI)
  • Microsoft Office Suite and collaboration tools (Teams, etc.)
  • SQL (desirable)
• Exemplary interpersonal and communication skills with an ability to navigate challenging conversations.
• Demonstrated ability to be self-directed, proactive, and adaptable.
• Strong analytical and problem-solving mindset.
• Familiarity with the power distribution or telecommunications industry is a plus.
• Client engagement experience.
• Essential soft skills that include; a curious employee, Self starting, The ability to navigate through challenging discussions, Self-starting, Punctual, Has a sense of urgency
   

Additional Information

What We Offer: * 

• Paid time off and paid holidays 
• Opportunities for advancement 
• 401(k) retirement savings plan with a company match 
• Employee-owned company and discounted stock purchase options 
• Group health plan 
• Employee referral bonus program 
• Locations throughout US in major cities and desirable areas 
• Scholarship program for children of employees 
• Charitable matching gift program 

*all listed benefits available to eligible employees  

Company Overview

Invest in your future. Join one of the largest employee owned companies in the nation!  Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.  

The Davey Tree Surgery Company provides utility vegetation management services to clients across the Western United States.  Our goal is building capacity in analytics by generating actionable data insights from sales and operations performance data.  Our business analyst will be a key resource preparing our management team to make informed decisions.  The ideal candidate will use a collaborative approach to develop analytics that turn data insights into actionable items. 

Divisional Overview

Utility Asset Management is a division of Davey Resource Group Inc. (DRG) which has been employee-owned since 1979. DRG specializes in managing the assets of utility companies throughout the U.S. by providing solutions, focused around the electrical and telecommunication industries. We believe in smart growth that continues to provide career advancement opportunities. We utilize cutting-edge technology to deliver proven solutions for utility companies nationwide. Asset Management is currently seeking motivated self-starters who thrive in this environment to learn and develop new skills to contribute to our group. DRG is a wholly owned subsidiary of the Davey Tree Expert Company, founded in 1880.