Business Analyst (RBE) - Oak Street Health

Company: Oak Street Health

Title: Business Analyst, House Calls Program

Company Description

The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health. 

We are a national organization serving over 100,000 patients and we are growing rapidly. We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We’re looking forward to getting to know you!  For more information, visit www.oakstreethealth.com.

Program Overview

Oak Street Health@HOME delivers high-quality primary care to Medicare patients in their home. The @HOME program takes a team-based approach to providing outstanding patient care. Our Care Teams - consisting of a Provider, Medical Assistant/Scribe (CIS/MA), Behavioral Health Specialist (BHS) and Mobile Operations Coordinator (MOC) - build individual relationships across a panel of about 75 patients, seen monthly. The Care Team is responsible for delivering excellent, high-touch primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Role Description

The Data Analyst will create ad hoc analyses and reports that interpret and analyze data trends for Oak Street Health At-Home.  This role involves producing data reports to support programmatic decisions and maintaining periodic reports that aid in assessing program performance. Additionally, the Data Analyst will contribute to identifying areas for future analysis and metrics, as well as developing impactful performance indicators, thereby playing a key role in enhancing program effectiveness and strategic planning.

Core Responsibilities

• Identify, analyze, and interpret trends or patterns in complex data sets.

• Handles all data requests and special analyses for internal and external partners.

• Partner with leadership and care teams to identify improvement opportunities within healthcare programs. Utilize data-driven insights to propose strategic initiatives, optimize program performance, and achieve superior patient outcomes. 

• Actively participate in strategic planning sessions, offering analytical support and recommendations to guide the direction and priorities of the program.

• Collaborates with internal program staff around all evaluation and analysis activities.

• Assists in the development and monitoring of key performance indicators to evaluate the effectiveness of operational changes and the overall performance of the program.

• Responsible for the ongoing maintenance and update of existing reports to ensure their accuracy, relevance, and efficiency. This involves regular data verification, updating report formats as necessary, and optimizing data retrieval processes.

• Other duties, as assigned

What are we looking for

We are seeking a reliable individual who excels at working independently with minimal supervision and is equally adept at contributing positively to team efforts, demonstrating a balance of autonomy and collaboration. Is eager to harness technology and data analytics not just for enhancing individual health outcomes but also for transforming our healthcare delivery system. 

Required Qualifications

• 2-4 years of relevant work experience in Data Science, Business or Healthcare Analytics.

• Undergraduate degree, preferably in Computer Science, Business or Analytics

• Advanced Excel Proficiency: Applicants must demonstrate advanced Excel skills, particularly in utilizing Power Query, mastering advanced functions, and leveraging PowerPivot.

• Proficient in SQL: The candidate must possess basic SQL skills, including the ability to write simple queries, understand database structure, and manipulate data. 

• The ability to read and write Python code is preferred. Candidates with skills in Python programming will have an advantage, as this capability is valuable for automating tasks, performing data analysis, and developing algorithms.

• An analytical mind and inclination for problem-solving

• Business process understanding, preferably within the healthcare sector.

• Demonstrated ability to collaborate effectively in a team setting

• Excellent communication, follow-up, teamwork, and problem-solving skills

• Desire to be a part of a fast-paced, innovative, quality-driven organization

•  US work authorization

•  Someone who embodies being 'Oaky'

What does being Oaky look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to Rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission.

Oak Street Health Benefits 

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health